great bagels, horrible service. i went out of my way and was 20 minutes late forworkand i walked in, there were 2 customers there and no one in line. still, the employees had to finish their conversation with each other for an extra 5 minutes before they waited on me and even when she was waiting on me, she continued her conversation with the employee while i was placing my order. the price increased, not by much, but i love their bagels. so instead of getting a bagel with cream cheese, like usual, i got a bag with a bagel and a little itty bitty thing of cream cheese that i paid $1.50 for. i ended up throwing it away because i didn't have anything to spread the little tiny bit of cream cheese with and no napkins, nada and i could not bring it toworkand even if i did i don't like bagels much without cream cheese and there was not enough even for half of one side. i was a weekly customer, and i drove 20 minutes out of my way just to get their bagels beforeworkin the morning. its too bad because the bagel shops here at midtown are not that great and my last day atworkis tomorrow, i was planning to buy bagels for the whole firm. i will get them doughnuts instead and i will never go to any brooklyn bagels ever again.