been a regular here but not going back now. was a regular here for many months - 2-3 times a week. but in the last week or so the place has gone downhill. the muffins - well seen better at walmart for certain - used to be excellent, now just heavy lumps. looks like the guy who was always working in the kitchen isnt there anymore and i guess he was the only one who could actually bake in the place.
the crowning factor for not going back - saw the owner (no less) picking up a bagel with cream cheese on it off the floor and then handed it out to a customer. sorry but no thats just wrong.
dont care how authentic thefoodis but you are failing at basic hygiene and your new baker sucks!
-----15 oct, 2012-----
awesome food, poor front of house staff. eaten here a few times. thefoodtastes great, wonderful presentation. but the front of house staff are terrible! orders often wrong, or given to the wrong people. there is one cashier type who i dread getting as she always delivers the wrongfoodto the wrong people. they also need to smile or at least look like they want to be there, was in there friday afternoon and was greeted by one staff member cleaning the coffee area who just looked angry and upset - like she didnt want to be there - and that a smile would have cracked her pale face.
get new/better front of house staff or else you will lose your customers out of frustration no matter how great thefoodis.