the honeypot cafe

lovely meal. unexpected find when looking for coffee - honeypot has changed but in a good way. indian or mexican, licensed to serve, no longer just coffee. want a place where food is fresh, able to hear what others are saying, host is friendly and professional, definitely enjoyed ourtimehere thank you :)

i thought the service was great and the food was delicious. i went to the honeypot on a sunday to meet a friend for brunch. i was seated and the waitress promptly brought over some glasses and a jug of water even though my friend hadn't arrived yet. we had a nice amount oftimeto see the menu and the waitress was very accommodating when she took my order. i ordered a kids sized meal and my friend the big breakfast. we both loved the food it was very well cooked and delicious.
the atmosphere is quite relaxed and nice. about the only fault is that the bi fold windows that were open lead to a bit of road noise, but not so much that it detracts from your meal.

this place is always so hyped up, so i keep trying to go back and i've walked out twice. the service is that bad. the firsttimei went pre-quake in town and the food took so long i ended up leaving. i decided to give them another shot once they moved to sydenham; thistimei didn't even get to order. there is only so long i will wait for someone to take my order and i'm a pretty patient person. staff were openly ignoring us even though there was only one other group there. never going back, i don't care if their food is amazing seeing as after 2 attempts i haven't been able to taste it.

my partner and i decided to get some breakfast at the honey pot last weekend and were very disappointed at our experience.
we arrived and waited to be acknowledged for a while - we decided to grab a table (we had to clear as most of the tables has dirty dishes on them). we then waited for a waitress to come and take an order, we ordered the pancakes with chocolate chips and both chose the bacon as extra. i also ordered a coffee with our meals. food came out promptly but no bacon and the way it was listed on the menu made it seem like pineapple was an optional extra, i didn't think it would come including half a pineapple! pancakes were good and the dish was very nice without the overdose of pineapple. i couldn't get the waitresses attention and all staff seemed to by busy rushing around late orders and comping food. no sign of my coffee or anyone making my coffee, and the surrounding tables were trying to get attention from the waitress with complaints about waittimewhich made the whole environment uncomfortable. one table even got up and left without receiving any coffee. both my partner and i finished our meals before my coffee arrived - nearly 45 minute wait for a mocha! not on! the waitress's response to my concern was 'okay i''ll go check". we were just about to leave when my coffee arrived. we went to pay and i said i would like to check out bill because our order was wrong and we were not going to pay for the bacon extras, the young man's response was "okay cool". as someone who has worked in the hospo industry for nearly 4 years - please train your staff how to deal with customer complaints and if you want to call yourself a cafe - make sure you have someone behind the coffee machine full time! such a shame as the honey pot used to be great! won't be returning!