tasu's no longer theplaceit use to be - save your money and go somewhere else!. i have been going to tasu's for several years now, and the last couple of visits just haven't been the same. service was horrendous, waited 20 minutes for our drink, bathrooms were dirty, and worst of all management can't resolve a customer issue regarding overcharging gratuity. we were a party of 6 and when we got the bill, there was an automatic gratuity added -which the waiter never mentioned was included. i just assumed it was correct and paid the bill. it was only when i got home that i tool a closer look and realized that it was a 22% tip.
here's the catch........good luck in trying to figure out how they calculate the gratuity. when i called francisco -the manager- he said, that the gratuity should be 18% and that he would like into it and get right back to me.
well, a month has passed, several calls later, three conversation with francisco "oh yes, i will look into it right away and get back to you"...... and still no response. needless to say, the service, management have all gone down hill. save your money and go somewhere else.