food ok, service..... lacking. firstly, i know this is not the type of place where you would expect to get good service, so keep that in mind when you read this review. i know this is not fine dining, but please read on. the food here is pretty decent. it is not as good as waffle house though. i give waffle house an a, i give sns a c. please, do not order the belgian waffle here, it is disgraceful. if a belgian ordered it they would probably cry. its really doughy and is flat out terrible. this place could be good. however the two main servers there are horrible at what they do. there is the typical older lady who looks like your average granny. she calls you honey or sweetie to make you think she cares, but she does not care. all she does is take your order. try to get some ketchup, get your water refilled. see if she asks you if your food is ok or if you need anything. that will likely not happen. i have been there a dozen times and she is consistently a horrible waitress. i know they are busy there, but she can barely nail down the basics of what she should be doing. the same goes for the young girl who is always there. she seems like she has a bit of a nasty attitude. anyway, they both would never cut it in a regular/corporate restaurant. they are in a mom and pop joint and the rules are different there. some of the other people there seem nice, but the two main waitresses are awful at what they do. so some advice to them if they read this. refills, smile, check on the food quality, ask if people need anything sometimes and have a little personality, and don't stand around doing nothing. so, the gist is, the food is decent, theserviceis horrible. id rather go to waffle house or some other diner type place where the employees actually seem to care and give reasonably good service. i would never go back to this place and i recommend you do not go either. those two are way to comfortable and set in their ways. theserviceis a joke.