sticks & grace

i have been to thiscafemany times and usually i am very pleased with the service and quality of the meals. however, the last couple of times i have been to sticks and gracecafei have been completely disappointed. the quality of food has gone downhill significantly, with many of the meals coming out on dirt plates. there has also been an obvious change over in front of house staff that is bringing the cafes reputation down. the experience i've had with the current staff has been quite concerning as they seem to lack respect and professionalism. sticks and grace is no longer acafethat i recommend.

i am a regular customer of this cafe. while i love the coffee, i find the majority of floor staff atrociously rude and they appear to be disinterested in providing basic customer service. the floor staff have ignored me every time i enter thecafepremises and are abrasive and dismissive. in addition to this, they fail to clear tables and will blatantly ignore customers who are wanting to pay.

it is hoped that the attitudes of floor staff changed significantly, otherwise i may have to source another cafe.

kind regards,

i ordered the "grace" breakfast. from their menu:

"bacon, two poached eggs, relish, avocado, hash browns. sourdough"

the staff were lovely. thecafehas a really pleasant set up. food came out in a timely fashion.

my brekkie looked nice on the plate and the eggs were obviously poached well. i broke through the lovely looking eggs to let them soak into the bread.

the disappointment for me was that the relish that was pre-slathered on the bread under the eggs had a heavy indian curry flavour so there was no way to just push it to the side if you weren't a fan of curry eggs at brekkie, especially when the menu doesn't mention the curry part of the relish.

having said that, if i was aware of the indian curry flavour would be the base of the dish, i'd probably recommend this as a supper breakfast, if you like curry. the flavours were good.

comment when paying got a bland response. unlike the curried chutney.

gem of a cafe. gorgeous little unassumingcafein busy pakington street wherecafecompetition is fierce. coffee is excellent and food is a whole new level of delicious. the menu is varied and always leaves me with a difficult to decision to make. prices are reasonable and portion sizes large, giving a feel of real value for money when factoring in the deliciousness. the service is generally very good, only once have i felt that a staff member wasn't as pleasant as they could be. that said, they were polite, just not as friendly as they could have been compared to other staff. it can get very busy at peak times, however the wait time for meals is pretty reasonable and definitely worth it. can't help but wonder if some of the negative reviews are from rival cafes in the area? just a thought.

let it be known that this the first time i've done this, but for this circumstance i felt it necessary. last week some girlfriends from work and i made a little trip out to get out of the office for lunch. when we ordered the waitress told us that there would be a 20min wait on food, we were apprehensive but decided to stay, 40 mins later we looked at the time and realized we needed to be back in the office in 10 min so we went into to confront the staff on where our food was. apparently it was in the toaster, we had ordered 3 toasted sandwiches. the waitress explained that they had extra busy because they were the onlycafeopened in the street (it was in between xmas and new years) my thought was, well get some more people in. our food was finally handed to us and we were charged at full price, $14 for a toasted sandwich! i was in such shock and so keen to get back to work that paid it and left. i opened the minute takeaway container as i got in the car and was flabagasted as to how incrediably long this extremely overpriced, uninspiring toasted sandwich with 2 fillings, (ham and cheese) had taken to make.