savona's trattoria

i took two of my family members here that are from syracuse here to eat after a wonderful day of sightseeing. we were greeted by a less than happy server who seemed miserable. we then ordered a chocolate milk for my niece and it was spoiled. when itoldthis to the server she rudely said " we just bought that milk today it can't be bad" i thentoldher it was and requested a cranberry juice who've she brought with an attitude. we ordered a pepsi and when she brought it it was a disgusting mix of coffee and soda. (don't know how the heck that happened! ) i asked her for another andtoldher what happened... she rudely said "oh god i just got changed the soda and it was fine". i asked to speak to the manager and she was angry. she then proceeded to walk to the table and tell my family member that i was complaining to the manager! after that she never returned to our table to check on us or refill out drinks! the manager was super nice as well as the other servers and he brought us our food and desserts. being a server for many years i understand that we all have bad days but she was just downright rude and did not belong in such an establishment as this. i observed her being rude to other customers also. in the end we did get a gift certificate from the manager for our next visit which was nice but i wish we had had a better experience the first time around. hope she was suspended or fired for her nasty rotten attitude. won't be going there again. i will pass the certificate on to a friend and hope they have a better experience. :( she didn't even seem to mind that my niece drank sour milk. just a rude person.

went for the first time today... choices are mediocre.. went to pay and faked if we could pay at the bar.. we weretoldwe prefer you pay her and have a drink later.. found out bar was closed at 9:10pm and the refused to give us a drink.

not so hot italian food. after finally scoring what seems to be a coveted window table on a recent monday evening - (in the past just walking in we weretoldthe empty row of tables were reserved, upon calling another eve we weretoldthose tables cannot be reserved - but the young lady apologized and said "they tell me to say that"...whatever) we were served decent wine properly chilled. the good times stopped there. the oily overly garlicy bread left a nasty taste long into the night, the eggplant parm (2 slices) was covered with stringy tough cheese and raw- again garlicy- red sauce made without love or the long cooking required. a sad limp room temp salad (probably left over from the weekend) couldn't be energized by any kind of dressing and a handful of watery tasting penne rounded out the sad plate. no thanks.