where do i begin? service was inconsistent, and was either extremely hyper or rude (throughout dinner, a total of five different employees visited our table, and so it was difficult to determine who our actual waiter/waitress was). for an appetizer, weorderedthe queso dip and chips, which should not be a menu item (cold and under-seasoned chips, close to no pico, and a bowl of queso that tasted like it came directly from a jar and with no additional seasoning). for entrees, iorderedthe bluegrass special, which consisted of overcooked chicken breast, and a layer of barely melted monterey jack cheese that slid right off the sandwich, and my wifeordereda cheeseburger, medium well, although it was served medium. the highlights of the meal included the fries and the baked sweet potato; however, if you are looking for casual americana, go down the road to cheddar's.