pano's on elmwood

the lasttimei went to pano's it felt more like going to an old house, where a sun room had been turned into a seating area. over the last year, they have made some major improvements to the building. the inside has completely been revamped, new walls/bo

horrible experience! my husband and 2 year were seated right near the waitress work station when there were plenty of open tables. the table was dirty and when the waitress came to bring us silverware she put it right in the coffee puddle left from the previous customers. when the waitress came to take our drink orders she walked away without asking my husband what he would like. she came back a minute later and said "coffee and orange juice, right" "no" i replied " 2 coffees". since we were near the work station they kept opening the juice cooler and never even said excuse me. the servers are nice but very absent minded. the food was edible but i would never go back. i used to go to panos all thetimein college. i've been back twice since, my last experience wasn't great and this was horrible so i decided to write a review. it's sad i used to love this place.

wow very impressed from its a big change from the restaurant it used to be year ago. we all change though. the food, has definitely made a huge improvement! i expected cheap diner eats with fluffiness. oh no was i surprised i omelets were huge and full, the home fries were full of flavor. unfortunately we only hadtimefor a short breakfast, but i cannot wait to head back. its a lot pricier, all these improvements come at a cost.

rude and disrespectful.. decided to take a large group there to celebrate. called ahead and let them know.
service took exception amount of time. orders were not delivered properly.
the kicker: when asked waitress that was not our specific server to take a group photo she replied with the most rude and disrespectful comment i've ever heard as a restaurant, even peaking as former server, she said with the biggest stuck up attitude: "no, i have to get my table drinks." then blew us off. the restaurant was not even busy at the time. our table felt shocked. when confronted she replied with sarcastic remarks and got a manger who proceeded to then do nothing. this was how the staff reflected the establishment
that will be the lasttimei eat there.

first time. the service was a bit slow. the waitresses seemed to be enjoying a lot of chatting together . the food was good though. beautiful place inside. we would go again as long as we havetimeto wait.

service poor. hostess made us wait 30 minutes in empty restaurant so she could twirl her hair and discuss television with bartender. food took a longtimeand was cold, dried out and overcooked. good choice for geriatrics or people who havetimeto waste and enjoy cold food.

the lasttimei went to panos i was served a raw steak. it seemed like the chef only cooked the steak for a minute and then served it to me. then when i asked for another one they had cooked the same steak after i already put steak sauce on it! gross...

they have some good items and the place is usually crowded. the renovations make for a nice atmosphere too. the food can be hit or miss. lasttimethey told us after our food arrived that rice was substituted for pasta because they ran out...???

great food, hit or miss service. been to pano's twice. both times with my girlfriend. firsttimewe had a great server. white guy, short dark brown hair, idk just trying to give credit where credit is due. dont remember his name, but he was friendly, professional, and he received generous gratuity because of it. secondtimewe had a girl who seemed cold and not happy to be there. she didnt even smile once! that's rule one of being a server! smile!!!!! we look forward to eating there, so at least pretend like you're happy to have us. either way, the food is always good and very affordable.

i am very impressed with the renovations and the food is better than ever! lasttimei was there i got the lobster mac-n-cheese and it was amazing...time before that creme brûlée cheesecake...i fell in love!

favoritee place to eat. best food, great prices, great staff. i go there all thetimeand have never had a problem. and everyone i bring to panos loves it and takes everyone they know there. its great.