ocean basket


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3
3.3
shabaana
4
6 yıl önce
kenilworth
had a great experience at this branch.ordereda starter haloumi and a platter for 2. every item on the platter was fresh. we also had wonderful service from out waitress. was too hungry to take any pictures of anything.
0
lamees
1
6 yıl önce
kenilworth

hi there,

i have a complaint regarding the service, the quality of your food, the lack of cleanliness in your restaurant.

firstly the service was slow and non communicative. i came with my parents and theyorderedhot food and iorderedsushi. she did not ask me whether she should only make the sushi just before the hot food is ready. so i saw that the sushi was standing for 25 min. once i got the sushi, it was so dry and unappetizing.

secondly, the waiters and manager was walking through prawn shells that fell from a plate earlier and they were aware of the fact that it was there but nobody seemed to want to clean it up. which is very concerning to me as a customer who is receiving for food.
0
chris
4
6 yıl önce
kenilworth
ocean basket as chain is a predictable source of decent fish especially their calamari and their sushi. there are some items that are a bit better or worse store dependent.

for my visit to this branch iorderedthe starter crumbled prawns, mussels in lemon butter and a platter for one which all came to the table super fast.

the herb mayo on the prawn number was very watered down - not a mayo consistency but still tasty. the lemon butter sauce i’ve noticed has the biggest variance from store to store. my favorite lemon butter sauce is made by the port alfred branch as it’s a lot thicker (a personal preference).

the calamari on the platter was very tender and the fish cooked well.

overall i would say the stand out features of this outlet is the speed of service and not being cramped.
0
sara
3
7 yıl önce
kenilworth
after many bad experiences with ocean basket sushi - i gave this branch a go and whilst it was an improvement on the sushi i'd had at the canal walk and waterfront branches - it was still bland and the rice wasn't the freshest so overall they just need to work on their sushi. however, the prawns iorderedwere so good!
0
tanweer
4
7 yıl önce
kenilworth
had to try out the brand new store in kenilworth. the overall appearance and atmosphere has improved tremendously.orderedgrilled angel fish and stir fried veg. the food was a good portion and i was especially impressed with the veggies, it was crisp and well seasoned. my dadorderedthe same yet his fish portion was tiny. management soon resolved this and brought back a portion double the size of the original. the brothers enjoyed the fried hake. the overall decor is somewhat "romantic" and relaxing. i was disappointed when they said that they charge an extra r7.50 for more bread.
0
sai
4
7 yıl önce
kenilworth
really enjoyed the seafood and more especially the service at this branch. my partner and i bothorderedtheir special which was a platter for one with extra mussels. the food was lovely and tasty. the service stood out. our waitress was rachel and she was so competent and attentive, she made it seem like she enjoyed serving us. i appreciated that. also good to note ocean basket has a new mediterranean sushi menu which i'll be back to try soon.
0
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