i had a burger here a couple of months back and, at the time, rated it as a solid 4!
the patty was good, the burger well prepared & the sauce was good to, albeit served questionably.
there are a lot of ‘buts’ though, that contrived to bring my overall rating down to a mediocre 3, maybe even a 2.5.
these points all focus around service and presentation, and if the management/owners haven’t been for ‘how to serve a meal’ training yet, i suggest they book their spots soon.
first of all the burger was served on a bread board. not uncommon i hear you say, but the one that oblivion uses is a miniature version there-of, barely big enough for the burger to fit on only!
the chips are served separately on a plate and were way over there on the edge of the table behind the condiments and the sauce (served, wrong again- in a tea saucer, not a bowl!).
the chips themselves were nice, but had the girth of eben etzebeths thumbs..?
they were tasty, but due to their sheer size, came across more as long roast potatoes than fries.
so back to the condiments. i had to ask for ketchup (why, when ordering fries?) and it arrived served in a miniature (yes, again) jam/preserve-type bottle with an opening so small that a teaspoon would barely fit through it.
the problem is they don’t even give you said teaspoon, so you end-up awkwardly pouring it out and it ends up all over the show! maybe that’s why the chips are so big, to catch the cascading tomato sauce…
i happened to be there between 5-7pm which is when they offer their in-house craft beer at a nicely reduced price. (if memory serves r25.00 instead of 39/40 bucks). this is a very decent discount, but what they fail to tell you, and this again just reflects badly on their service, is that only two of the five crafts are on special. to my chagrin i only found this out at payment time when the two i sampled were, obviously, not on the happy hour special!
so a burger and a couple of beers coming in way-north of 200 bucks is just a tad steep if you ask me.
will i be back? might give it another go after my impending lotto win…