ninkazu japanese restaurant

honestly when i first went to ninkazu, i thought everything was amazing: the food was good and arrived promptly, the servers were nice and always looking to refill the teapots. but when i went again recently, my opinion was completely altered. the food took an incredible amount of time to arrive, and theservicewas plain horrible. when a friend who had peanut allergies ask about the menu items, the waiter's response was simple to "not eat here." not only that, when we were about to leave, the waiter came up to us and asked for a 10% tip! we explained that we thought theservicedidn't deserve a tip, and only left 7% for the kitchen crew, but the waiter would not budge.

bad service!! not only the quality of the food was really bad, but also the attitude of the employees. my and my friends went to this place yesterday. they never gave us the right orders and they served less than what we actually ordered.. we had to remind them but the amount still didn’t match.and they never apologized or did anything about it. rude, rude and just rude. at the checkout, the lady asked for extra tips and kept saying “tips aren’t included in the price.” i also saw her rolling her eyes at one of my friends when my friend gave her a dollar tips due to the badserviceand bad attitude. i would definitely not recommend this place!! the employees that work there are just horribly rude!!!

an old favourite, an old-school richmond staple & still a goodie! dinner ayce is where it's at (nice selection) and lunch ayce is your best bet for overall value. personal favourite items: seafood/oyster motoyaki, chicken teriyaki, sushi cones & shrimp tempura.serviceis decent for an ayce spot & you get nice views if you can snag a table by a window. owned by the same people who run tomokazu so shouts out to them too.

food is good with varieties andserviceis good too. went there last saturday dinner time and it's so busy that i have to wait for 30 minutes but food and everything worth the wait. luckily food came fast coz i was starved after the wait you know you just get starved when you see people eating while you can only wait. will definitely go there again and try the oysters. probably the only place that has oysters on the ayce menu.

my boyfriend and i love this place. we've gone for ayce here many times. the place is quite big and pretty well kept even if it's busy at times. the food is delicious. sometimes the quality isn't consistent but when we went yesterday, we were pleased! we only paid around $12 each for ayce lunch. it's a good value for the amount of food you can get! theserviceisn't bad either. i'll definitely be back when i feel like eating lots!

one of the better ayce places around.servicewas poor and very slow, but the selection is very good. special rolls are nothing special. food is what you expect for ayce.

servers were rude and seemed to not care. only was served half of our order 10 items total. my gf and i did not order much. we waited for 30 min until we asked where the rest of our order was, at that point they brought out 1 of three remaing missing items, waited another 20 min. (not very busy at this point in foodserviceas half the restaurant had cleared out at this point). we were fed up at this point, paid the bill and left. the quality of sushi was poor, some was warm and soggy. the baked oysters were disgusting and borderline offensive. never going back. i voiced my opinion to the manager, they smiled and apologized, but looked like she could care less. don't waste your time, this restaurant is a joke.

this place isn't bad if you want ayce. they have several options for ayce from cheap to expensive. if you want all kinds of sashimi, obviously it would be the expensive ~$27 one. what made this a better deal was that they had raw oysters. although it is a slight smaller than the usual buck a shuck oysters, it was still unlimited and it tasted pretty good. i easily ate 12, which would of been $12 at an oyster place. one thing i must always get is prawn tempura. the cheapest place i know for prawn tempura is sushi garden for 7 pieces $6.95. i probably had like 10-15 pieces. just with those 2 items, i almost ate my money's worth. i also ordered a bunch of sashimi and tataki. they were alright. i wouldn't say it is super fresh like asakusa, but it was passable. the rolls were meh, but you don't come to ayce to eat rolls, that would be dumb. we came here on monday around 9pm, it got busy as the time passed by. theserviceis there, but not great.

worst restaurant experience of my life,servicewas beyond rude, unhelpfull and aggressive. sushi was soggy, too warm and some unedible. never recommend this place to anybody ever.

• oooohhhh my parking here is terrible!!!
please carpool if you can, even if you arrive early it is busy around here. be prepared to wait for queue. do not park at nearby malls (aberdeen & parker place) as you'll get towed.
• place is located on the 2nd floor. area is satisfactory, can do more maintenance & cleaning
• the usual all you can eat menu, add $ for sashimi (and its limited)
•serviceisn't bad but not great

absolutely the worst place to eat. we got there at 9:30pm which is when all you can eat starts and we weren't seated til around 9:40pm (the store was empty and not busy at all). first round of orders took 30 minutes to arrive, not not everything was delivered as they had missed some of our orders... second order took another 30 excruciating minutes to delivered and only half of it came... seriously?? upon 10 minutes of eating (it was 10:30pm i believe) they came to our table and said last call. by that time we just gave up on the other half of our food that never arrived and left. i usually look past their horribleservicesince it is a cheap all you can eat (only $14), but after this night i will certainly not be returning back, ever. i would not recommend this to anyone no matter how broke you are, you're better off spending a couple more bucks at richmond sushi or ajitaro

great ayce sushi. this has to be one of the best ayce sushi restaurants in richmond. everything we had was great, the food came out quickly, and theservicewas very good. i'll definitely be back again soon.

decent ayce good. sushi rolls were well made. they missed a couple items but that's normal for all the ayce japanese restaurants i have ever tried.servicewas fast. food was delivered quickly after order was submitted.

pretty solid ayce. i don't think there's a lot of good ayce in vancouver area, especially ones that offer you solid food and service. ninkazu is definitely one of the better one. although their food choices is not as good as ebei, but their selection is still good compare to kingsway sushi or richmond sushi. their grilled wings and sushi are pretty good. you know this is a good restaurant when there's always people lining up, especially the late night hours.

service wise, i saw a comment quoting "silent hill" lol. they offer decentserviceif you ask for something such as pickle ginger or refilling tea. if you want the really good and attentive service, then ayce in general won't be the place that you should go.

verdict:
food: 8/10 (food is freshly made, you can tell)
service: 7/10 (they bring in the food in a timely manner, despite they are so busy)
price: 8/10 (much more reasonable pricing than richmond sushi, and they offer deluxe or lite dinner, which give options for ppl who don't eat sashimi)
overall: 23/30 (they have been one of the better ayce in richmond, and their popularity reflects this)

ninkazu offers japanese delicacy in the all-you-can-eat (ayce) format, so if you’re looking for a place to pig out with your buddies, this is the place to go. there’s no denying that ayce offers great value (that is if you have a big enough stomach to eat your money’s worth), but quality weighs in a lot too. so how does ninkazu rate in terms of quality? the standard isn’t set very high to begin with, it is ayce after all, and one should not expect gourmet dishes, so this review is written with that in mind. the food is actually decent, especially the sushi and sashimi. i didn’t expect the ingredients to be fresh (at least mildly) and it was quite a pleasant surprise. the cooked dishes were good too, i would recommend ordering the chicken wings, tempura and the motoyaki (japanese baked oysters). theservicewas quick, and the food came pretty fast. so overall it was a pretty good dining experience. of course, there are better japanese cuisines out there, especially in richmond, but for