namaste lounge - avoid!!!!!!!!!. you must read this before you considering booking. this is our 2nd visit here and will be our last. theservicehere is the worst you can possibly imagine. having reserved our table over the phone, we were told there would be live music at 9:00pm with dancing to follow. we changed our booking to coincide with this time from 8pm to 9pm. on friday, it took 15mins for someone to come and ask us for drinks and give us a menu. it then took over 1hour 10mins for our starters to arrive, despite constant promises and reminders. our food only finally arrived after we threatened to walk out after getting especially fed up with their excuses about how they were struggling to cope. this was not just our experience, but tables around us had also been waiting for over an hour to be served with their first course. when the food did arrive, unbelievably the glasses, jugs & cutlery supplied were not washed and had particles/food floating in the water, and was simply too disgusting to drink. we decided to leave the restaurant without ordering mains as theservicewas so slow and poor, and went to eat mains elsewhere. the manager was especially rude, and refused to apologise and refused to reduce the bill in view of the extremely poorservicewhich we experienced. she should not be in charge of any restaurant as she clearly has no understanding of the hospitality industry which she works in, and this is the second time that she has been downright rude to diners who were at our table. they even had the audacity to try and add a 12.5%servicecharge which we refused to pay. by the way, no music, live band, or dancing took place despite their claims on the website and over the phone, at least until 11:30 when we left. when i asked to speak to the owner, i was told he was too busy in the kitchen (they obviously don't have enough chefs to prepare), after having first made me wait for him for 20mins. this place is undoubtedly the worst dining experience you can possible imagine, with waiting staff who are visibly exasperated with the number of complaints received continuously and unable to do anything about it. the manager is the rudest person you will ever come across; to the point she accused us of lying. at which point we paid the bill and left without ordering the mains. i have never written a review before, but felt compelled to do so as this ruined a friday night for us, and moreover we were subjected to the worstserviceyou can possibly experience. there are many better local contemporary indian dining experiences, with excellentserviceand better quality food than this place. go here at your own peril, and don't be fooled by the flash website.