namaste lounge

walked in and asked for takeaway menu, didn't have one, so they told be or check online and order, called to place order, given completely different price to what was to zomato, but advised to place order online as 15% discount, tried to place order online but telling me item out of stock? so called back as was advised to do so if any issues, advised that item was saying out of stock, but advised me that it is not? so asked if they could give the discount but advised they could not. so i have had three different prices by know. very rude on the phone, by the way i have my own takeaway, if if a acted like this with my customer i would not have any, the matter was not about the price but the principal.

had a perfectly good meal but went horribly wrong at the end. went to the bathroom and during this time my 16 year old son was confronted at our table by a 20 something drunk. staff were disgusting. unwilling to help my family until i got back to the table and sorted it out. owners response “you should not have gone to the bathroom without considering your family “!!! managers response “we are able to deal with most security issues by ourselves apart from on friday and saturday nights “. owners second response to his staff not assisting “you should have called the police “. unwilling to give his name or his managers. clearly will not be going there again but anybody with family going to this place should think twice given the owner has no care for customer safety and believes that the police are not able to do anything to him.

one of the worst exprience of my life when its come to dining. service was poor, staff were rude and food was rubbish. it ruined my special day and i recommand avoid this place for any celebration.

very good ambience.
very tasty food - we had butter naan, paneer kofta, vegetable vitamin and all were very tasty.
friendly staff.
busy most of the times. you may have to call in early and book your place.

this place serves authentic indian cuisine with beautiful and eye-catching decor. the staff members are polite and friendly . and yes, they serves delicious desserts ❤️.

the food is something to die for at the place, if you're a muglai foodie then this is the finest establishment to serve you.

i highly recommend the lamb chops and the lamb curry. delish. chicken wasn't bad either. for the vegetarians the dal makhani is worth the hype. you won't be disappointed.

no wonder reservations are difficult over here. only the 7o'clock window or the 9o'clock window only on friday's and saturday's. and boy is it packed or what.

overall a great evening with the family. post which youngsters can indulge in sheesha and booze at the back. uh huh.

the food was really nice,staff is excellent,ambiance was good,cocktail lon island iced tea was absolutely amazing,peking was available for ours cars.

we visited namaste lounge for shisha and tea on a quiet monday evening - shisha was disappointing and the tea was poor (tough to get wrong), and the service was, for want of a better word, grumpy.

having visited namaste previously, where the food was great, and the service fantastic, i was surprised at my recent experience, maybe the shisha side is managed separately.

went early to avoid the crowd and get parking so arrived around 5pm. i don't think you will ever get parking inside as it looks like the staff and management use this space for themselves. namaste lounge is a great place to eat and even the outdoor space is great when the weather is nice as it's been designed well. really enjoyed the food and price in line with other similar indian establishments. think we went a little too early as staff where still just arriving so drinks did take some time but soon into our meal staff started coming in and very attentive. had a range of starters from chilli paneer to kebabs etc and all the food was well presented and tastes very fresh and would highly recommend. the three sauces where also great. i will be going again. the only thing that's missing is authentic indian desserts other than kulfi but they still have a good range of western desserts.

i really liked the food here. the only problem is that it gets really busy on fridays and saturdays, this includes the shisha lounge (which by the way is cash only so not very convenient). but other than that the drinks are amazing and not that expensive.

i came here for a friends engagement drinks! we had a lovely booth in the corner that was right next to the bar and dance floor :)
the only downside to this place was the middle aged freshie men lurking around the dance floor... not cool...

but i did think the jäger bomb glasses were super cute! check my pic!

this was my first time back to namaste lounge since its renovation. as soon as you enter, it's clear that the management team have put a lot of effort into making the place look fantastic.

we sat outside on the decking area on a warm summer's day. it was a weekend and the place was very busy, but staff were quick to get our table ready and were always hovering nearby to take orders for drinks and food.

for starters i had aloo papdi chat and chilli panner - both well presented and very tasty, although the panner perhaps a little sweet and lacking a sufficient kick for my liking (although that may be more personal preference). for mains i had the bhindi do pyaza - not as good as the starters being a little dry, but still enjoyable with a "fluffy" and well cooked plain naan.

what impressed me the most however was the service. the staff were clearly run off their feet but we were never left waiting when wanting to make orders and served with a smile. when the mains were going to take slightly longer than expected (and if i'm honest, i hadn't noticed) our waitress came and apologised and gave us some complementary papads. a nice touch at little cost for the restaurant. i'll definitely be back.

sort out the management, a lick of paint and your onto a sure winner!. lets be honest, the food is great, right balance of spice and fresh ingredients! the shisha area has a great service and good product.

the venue is a tad dated, but is acceptable for a local haunt after work.

but the real issue is the management! on numerous visits the female manager has absolutely no manners, always has a grim look on her face and fails to consider the regulars feedback.

i would love for this place to get a face lift and have more friendly management! sort it out and you will get more customers, popularity and positive feedback!

namaste lounge - avoid!!!!!!!!!. you must read this before you considering booking. this is our 2nd visit here and will be our last. the service here is the worst you can possibly imagine. having reserved our table over the phone, we were told there would be live music at 9:00pm with dancing to follow. we changed our booking to coincide with this time from 8pm to 9pm. on friday, it took 15mins for someone to come and ask us for drinks and give us a menu. it then took over 1hour 10mins for our starters to arrive, despite constant promises and reminders. our food only finally arrived after we threatened to walk out after getting especially fed up with their excuses about how they were struggling to cope. this was not just our experience, but tables around us had also been waiting for over an hour to be served with their first course. when the food did arrive, unbelievably the glasses, jugs & cutlery supplied were not washed and had particles/food floating in the water, and was simply too disgusting to drink. we decided to leave the restaurant without ordering mains as the service was so slow and poor, and went to eat mains elsewhere. the manager was especially rude, and refused to apologise and refused to reduce the bill in view of the extremely poor service which we experienced. she should not be in charge of any restaurant as she clearly has no understanding of the hospitality industry which she works in, and this is the second time that she has been downright rude to diners who were at our table. they even had the audacity to try and add a 12.5% service charge which we refused to pay. by the way, no music, live band, or dancing took place despite their claims on the website and over the phone, at least until 11:30 when we left. when i asked to speak to the owner, i was told he was too busy in the kitchen (they obviously don't have enough chefs to prepare), after having first made me wait for him for 20mins. this place is undoubtedly the worst dining experience you can possible imagine, with waiting staff who are visibly exasperated with the number of complaints received continuously and unable to do anything about it. the manager is the rudest person you will ever come across; to the point she accused us of lying. at which point we paid the bill and left without ordering the mains. i have never written a review before, but felt compelled to do so as this ruined a friday night for us, and moreover we were subjected to the worst service you can possibly experience. there are many better local contemporary indian dining experiences, with excellent service and better quality food than this place. go here at your own peril, and don't be fooled by the flash website.

namaste lounge northwoodhill. the food is good but not that great. the service is slow and the waiters are very miserable. if you want a takeaway then the limit is £30.00 before they will deliver. they really are having themselves on. i long for the day when the pull their heads in and realise they are lucky to have customers and they should lift their game, and get with the program!