mt. fuji steak & asian fusion


mt
5
2 yıl önce
highland village
nice place. a total japanese experience, with beautiful presentation, delicious and special ingredients, and thoughtful service.
0
sperson
2 yıl önce
highland village
just ok. while the food is ok the servers are very rude. beware of the all you can eat price the tip is added on. even for 2 people and they will not tell you. they won't let you order a child chicken to go i couldn't believe it. after spending $70 for 2 i couldn't get my daughter something to go. i was shocked.
0
john
5
2 yıl önce
highland village
love this place. the food is delicioso, and the toro just melt in your mouth. i keep coming back for more.
0
duc
5
2 yıl önce
highland village
the waitres shoud be nice to custumer speak good english food great cheff excelent
0
christal
5
5 yıl önce
highland village
went for the first time for my birthday with my family. the food was so good! the chef at the hibachi was very funny and interactive. the other staff were friendly and everyone seemed happy to be there. we called to make a reservation so we would be guaranteed the hibachi experience. they also have a table dine in area that is very nice looking and next time we come we are going to sit there. 

their prices are around what you would expect for hibachi and good sushi.

we had a great time! we will be going back 100%!!!
0
gina
1
5 yıl önce
highland village
i had made a reservation for 9 people over the phone. i inquired with the man who answered if we needed to make the reservation for a certain time to take advantage of their one price special for hibatchi and sushi for $26.99. he told me no that our reservation time was fine for the special. we were told when we arrived that they were not honoring the special that week. i looked on the website and the special is still on there as a valid special. our server asked the manager who refused to honor the special. the manager said they forgot to take it off the website but they would not honor the special. i feel that this falls into false advertising if they can take away the special at any given moment even though they are still actively advertising the special on their website. beware if you are trying to take advantage of any of the specials they have advertised on their website.
0
libdu
1
7 yıl önce
highland village
will not return. very very slow to get the food, very expensive. food itself was average. it's unfortunate, because the setting was very nice.
0
mike
1
8 yıl önce
highland village
the worst dining experience i've had in texas. the unpleasant experience began by being told there would be a 10-15 wait. after 30 minutes and sitting there looking at open tables i again inquired about seating as we wanted to eat from the kitchen and not participate in the hibachi grill. finally seated it was another 30 minutes to get our order in. the food then took another 30-45 minutes to arrive. some in our parties orders were incorrect and some of the food was cold. i made the mistake of mentioning this to the manager at which time i was told i was incorrect and was basically scolded. when leaving the place i stopped by the manager to discuss my displeasure and she was still being rude so i opted to just leave. this is when it got interesting. she begins to raise her voice and block me from leaving. she is going on about how i have not paid my bill and she will not let me leave. i directed her to check our table and she would find the bill paid in full. this is the first time in my life i have paid to receive bad service, incorrect orders of bad food at a restaurant and to top it off be embarrassed by the manager making a scene. overall a very unpleasant experience for my family and friends.
0
anthony
1
8 yıl önce
highland village
on sunday, january 12, 2016, my family and i dined in your restaurant. sadly, this was the second time our experience as a family has been awful. it seems when a couple goes in to dine, as my parents often do, the service is fine, but when a large party comes in to dine the party size is too large to deal with (we were a party of 9). what makes matters worse is that i called to speak with a manager on monday and i am still waiting to hear back from them. the server on the phone was condescending and shifted blame for the lack of service because we ordered the $25 all you can eat special. the total bill was over $325 and i would like to state that multiple members of our party did not order excessively but actually quite modestly (my niece only eats chicken and rice and we still happily paid the $25 cover as the rules state). first, if the staff or the restaurant does not want to cater to people who order this special for their own reasons then such special should not be offered. the complaint we have is not about the price but for the lack of service including not taking people’s beverage orders (people in my family drink alcohol), un-timely appetizer order, food was served cold and over cooked and when my brother arrived he was not greeted for over 15 minutes. when i sent back my over cooked tuna the server looked at me like i was crazy. i ordered some steak instead, which took an extremely long time to come out and was again over cooked. 

my family was celebrating my graduation and we wanted to have a nice dinner. the time we spent with one another was nice, but the service was lacking and repeating a similar experience we had last year. we will not be returning to your restaurant. to anyone reading this, there is a new hibachi grill which just opened by the kroger next to lantana. i would suggest giving them your business, as mt fuji seems to be unappreciative to patrons. as a person who has worked in multiple restaurants and has bartended i say shame on you. shame on your staff for trying to make my family feel the lack of good food and service was because we ordered off of a special the restaurant offers but the staff is obviously against.
0
flower
3
8 yıl önce
highland village
ate in the restaurant , not the hibachi grill. unbelievably slow service. waitress was nice but slow and disorganized. kept apologizing telling us they were short staffed. had the nerve to add a tip to the bill. food was ok. entire ordeal over 2 hours for dinner. save your money, save your time and go elsewhere.
0
mary.haze22
9 yıl önce
highland village
horrible service, horrible food!!!. do not waste your time or money!!! ordered the hibachi grilled lobster. it was so over cooked i could not cut it with my fork or even pull it apart. when i complained they said they would make another one for me but it took so long i had to ask for my bill and told them to forget it and to just take it off my bill. when they brought the check they charged me for everything except the lobster which was all part of the meal. very poor customer service and will never go back there.
0
haleybug323
9 yıl önce
highland village
ridiculous.. i just got off a flight home, i had ate before the flight so wasn't too hungry, but decided to stop with family and get food anyways that i could eat later. i only have a few bites and asked for a to go box and the lady refused and said that was not allowed and dumped my entire meal into the trash. this place is pretty expensive to dump my whole meal into the trash. i immediately asked for the manager and after waiting about 10 minutes the manager never showed up so we left. i do not recommend this place to anyone. this is ridiculous that i paid for my food and was not allowed to eat it later.
0
marcia
5
9 yıl önce
highland village
best meal ever!. i don't think we were starving but my husband and enjoyed every bite of our hibachi filet mignon and scallops dinner! i usually don't care for the soup or salad part of it but both of these were very tasty (i substituted for the avocado salad.) the main course was better than any i've had at any hibachi steak house. we sat in the dining room, rather than at the grill and i loved the atmosphere as well--much more private and relaxing. our waiter's name was john and he was excellent--just the right amount of attention and a great sense of humor. i highly recommend this restaurant!
0
madison
2
11 yıl önce
highland village
disappointed. sat at habachi table... rice was heavy laden with oil and soy sauce, steak was poor quality and overlooked, veggies tasteless, salad came with dressing smothering it (not given the option of dressing on the side), tilapia was "fishy" (not fresh!), totally not worth the cost of $22 per plate...
0
cassandra
2
11 yıl önce
highland village
horrible...bad customer service...1st and last time..i will go. i ordered apple martini...didn't like it...i rarely drink so when i do it's an apple martini. my sis finally said you are not drinking..i said it's not good...she said send back...finally about 20 min. our server comes back (ironically early other customer complained to her that she forgot about them) so i tell her i didn't like drink and would order something else...the manager comes to my table and said i had this drink over 30 minutes and didn't say anything..i said well you can tell i didn't drink any of it...and i have waited for our server to come check on us...manager literally was trying to argue with me. i said you should not argue w/customers....so what would have been s 20 percent tip on a $70 bill was .... minus the cost of the untouched apple martini...i will stick w/kobe or jenbei
0
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