the food was good; the service wasn't.
when i travel out of state i like to hit up the "good spots" in the town i am visiting. i had heard very good things about mama's.
our group of 4 walked in at about 5pm to a fairly busy dinner crowd (no line, some empty tables). we found a booth, got our menus, ordered our food, and waited a short time before the food arrived.
i will say, the food was good. my dry rubbed rack of pork ribs really hit the spot, but came with no other sides but 2 slices of toast for $24. my sister ordered a pulled pork salad with ranch dressing. my brother and sister-in-law both ordered brisket sandwiches.
once our food arrived our near empty cups remained so throughout the rest of the meal. in fact, once the plates were dropped, we were never checked on, our drinks were never filled, my sister's ranch dressing was never received, and the additional sides we would have ordered were not ordered.
all attempts to gain the numerous employees attentions were done so in vain. all floor staff seemed to have mastered the brisk-walk, stare-at-the-floor, and ignore all sounds, waves, and attempts at contact approach to waiting tables.
i had to get up and ask for our bill after waiting... and waiting.... and waiting... and waiting....
with so many other bbq places available in louisville i would not recommend you give 'em a taste.