not a good experience. all around bad experience. as soon as we were seated, we were asked for our drink orders. however, no one had brought us a menu that showed any drinks, just a little 3 x 7 card with somesandwichchoices on it. after stalling with an order for water, i looked up the full menu on my iphone. when the waitress came back, she asked for our order. my wife ordered the veggie burger, and my sons had the chicken fingers. i accidentally said "chicken" sandwich, but caught myself and said "i mean fish." the waitress acknowledged that i changed my order to fish, but wasn't writing anything down. i knew that was a bad sign. my wife and i also ordered drinks using the menu on my iphone.
her beer arrived several minutes before mine. i assumed that was because her's was a wheat bear and mine was a guinness and they were doing a proper long pour. but when my guinness arrived several minutes later, it had a thin head and was still cascading. long wait for a badly poured guinness.
while waiting for the food, i stepped away from the table to use the restroom. it was a disgrace. someone had missed the toilet with a very messy bowel movement. and that had long since dried, meaning no one had bothered cleaning the mess for hours. that was a horror show.
i got back to the table and while telling my wife to beware the restroom (there was only the one unisex restroom that i could find) our food arrived. obviously i wound up with a chicken sandwich. when the woman who brought the food asked who had the grilled chicken, i explained that i had ordered the fish. her response was "we don't grill fish." since i never said anything about "grilled" i felt that was out of line. but whatever. i explained that i preferred it not be grilled, and i had definitely ordered fish.
my wife and sons started working on their food, but in reaching for the ketchup for my boys, my wife accidentally spilled my still nearly full guinness, which drained everywhere. a passing busser offered us a towel, but that was the extent of the waitstaff's response to that.
when our waitress finally got back to us, she asked how everything was. i told her i'd gotten the wrong thing but apparently my correct order was coming out. she saw my empty glass and asked if i wanted to order another beer. right next to my empty glass was still a beer soaked towel and the remnants of a puddle on the concrete (we were outside). i said "not one i have to pay for." and she just gave me a weird look. it's not a requirement, but most places i've been, full spilled drinks are replaced with complimentary ones.
when my fishsandwicharrived after all that, it was a disappointment--a small cod fillet not much bigger than a fish finger on a full-size hamburger bun. there was so much more bun than fish, it was comical.
we ate and paid in a hurry after that and got out of there. it's not a place we plan to ever go back to.