mercetta

sooooooooo dam good!. iv'e missed you all and your amazing coffee@ 115!
guess people will always have an opinion on sites like urbanspoon! urbanspoon is commonly known as a site for whiny, sad, pathetic people that have nothing better to do with their lives then post utter crap!
people tend to have expectations beyond anything they could actually achieve themselves.....
if you want to dine out, then take a good look at yourself and the way you treat people in the service industry.
115 has been established for over 15 years, and wouldn't be in business if it wasn't bloody amazing!
for that "every now and then person" that gets on urbanspoon to bag out a resturant to make yourself feel better! get a life!
people get pissed off for waiting for 30 minutes for a meal. seriously!
why don't you go home and cook for over a hundred people and see how long it takes you!!
if you don't work in hospitality, you have no idea!.......
keep up the good work bel, nerida kat and the team @ 115......


-----18 jul, 2013-----

it's good to see that ellen stevenson took down her false review about what happened at 115... and i totally agree with sevntimes that cafes and restaurants should be careful if ellen stevenson walks into your business with her angry mob of mothers, yells and spits on your staff and then ram them with her pram while her baby is it....
i'm still shocked at how these mothers treated the cafe and staff but glad she came to her senses and removed her false blogs...
maybe other people should follow suit and remove posts that are half truths.
there are always to sides to every story...:)


-----17 jul, 2013-----

i can't believe what that lady ellen wrote about 115.. i was the table sitting next to the very poorly behaved mothers who yelled at the staff, let their kids run wild and when the manager belle stuck up for her staff she was the one who was set upon by these disgustingly behaved mothers...
one mother even rammed her in the leg with her pram with baby in it...
what these ladies have written is a lie and they should all be ashamed of themselves!
as should u urbanspoon for letting people have a one sided opinion..

disappointed and worst experience i've had in a very long time. horrible service! long wait and aggressive staff!!

surprised. met with a couple of girlfriends for brunch, was a little apprehensive due to previous experiences. service was good, only one female staff member had a snooty attitude - young male that served us was attentive and polite. my food was average - breakfast stack looked amazing

appalling service, average food, took 45 mins to get food and multiple tables were served before us even though they came in after

absolutely horrible service. wait staff were aggressive when asked about the length it took to bring a meal (45 minutes) and then when told the meal was not right they became aggressive and extremey rude. the food doesn't make up for the service. it was salty and overcooked. no meal is below $15 either.

very poor service and rude staff. waited 40 minutes for a meal with poor food.

waited an hour.....for french toast..... wow. what an experience. and not a good one either....

the staff at 115 are in serious need of some training in customer service.
exhibit a) if you notice that glasses and cups are piling up on a table, clear them. while you are there, perhaps ask the customers sitting on the table whether they would like anything else. perhaps their meals, which, after a 40 minute wait, you along with your co-workers have most likely forgotten about.

another little handy hint you might find useful dearest staff members at 115: when the customer finally builds up the courage after 45 minutes to ask you politely to go check on the meal don't look at them with that look of contempt on your face, as if it is a burden to do your job. maybe just smile politely back and say that you will go and find out.

then (if it is not too much of a hassle, of course) maybe come back to the table and provide an explanation and apology as to why the meals are taking so long to be delivered.

do not leave the customers waiting another 20 minutes to debate whether you actually went in to check on the meals.

then, when the meals are delivered after exactly one hour, apologise to the customer again. don't act like one hour waits are commonplace (which they seem to be). it is not cool and definitely does not leave a good impression of 115.
i will not be returning to this establishment and i strongly urge you to avoid it at all costs. it ain't worth the hassle...

struggled to get served. the food ended up being extremly average.
it was not even busy.

disgusting impression of mornington peninsula. but perhaps just the service. four tables ordered after us and got their food before we did. the waitress told us its because they ordered sandwiches and we ordered a burger... but obviously she didnt check because the other tables also had paellas (which i specifically didn't order because they said it takes longer) and other hot dishes. the waitress was so rude even to say that the food wasn't that late thinking we really dont have an excuse to complain. the food was average but breakfast stack was cold. will never be going back. we don't recommend it. please don't waste your time.

waited a very long time for average food. people who arrived after us were eating before us.

i had my wedding at 115, the organisation was so easy with bel- as i live 4hours away. it was a laid back atmosphere and i just handed some decorations over and the staff created beautiful centrepieces and a rustic decor which suited this funky cafe so well. the food was truly amazing, and exceeded everyone's expectations-the food was a hot topic and everyone commented that it was perfect.
i can't thank the staff enough, their attention to detail superceeded all of my wishes. professional and approachable staff made the whole night into a wonderful and easy celebration. nothing was to hard to organise.
i would recommend this venue to anyone for any type of party. the only complaint i heard during the night, was from a girlfriend who was disappointed that the attractive bar man was in a relationship!
well done bel and staff-especially the cooks!

decent food, friendly staff, very accommodating for kids. we went during a reasonably busy lunch and they bought the kids meals out straight away which was good. adult meals took a while to come out but overall enjoyed our lunch.

yep, big tick!. i scouted the offerings on main st before settling in at 115 cafe. it has that great feel about it when you enter and it makes you want to stay all day. staff were friendly and my mug of cappuccino was perfect, i wish it had have been bottomless. the food being turned out by the kitchen also looked impressive with many big brekies and eggs benedict getting around. i can't wait for my return visit to have some breaky.

wish we had read reviews before spending over half an hour waiting to even be served before asking a waitress where we are to order who said they would come to us. 4 more large groups came and ordered before a waitress had even spoken to us, very poor staff and system completely neglected in the outdoor seating after 30mins we decided it couldn't and wouldn't be worth the wait and left to another cafe along the strip, followed by another table who was also very disapointed.

let it also be noted that the mother asked belle to please move out of the way so she could get her pram up the stairs. rammed??? what a joke! never ever again. i can now understand why 115 only has 54% positive reviews.


-----30 jul, 2013-----

mmeharg! unbelievable!! a bunch of 10 month olds running riot?? seriously?? only 1 of these babies out of their pram?? get your lies straight! and good on urban spoon for allowing the truths from real customers to be left up!!


-----16 jul, 2013-----

the rudest staff i have ever encountered at a cafe! even the manager would not take criticism and ordered us out of the cafe! so rude and will never go there again.