most disrespectful place i have ever been. the absolute most disrespectful place i have ever been. we went there on sun. sept. 13 for dinner, and we were treated so badly, we will never go back. i can not eat refried beans, because they bother me. when we asked the waiter about substituting a different kind of bean, he informed us it there would be a $1.50 charge to do so, which is ridiculous, and we said so. the waiter was nice, and this wasn't his fault. i have never been anywhere that would not accommodate something like this, and none have ever charged $1.50. most do it for free, and if there is any charge, i've never seen it be more than .50 cents. that is an incredibly stupid policy, and any decent manager would have taken care of it, but not the crap manager of this place.
we asked to speak to the manager, and the waiter said he had already told him. the manager was walking around talking to people, but he completely ignored us, and our request. the guy is a complete wuss and he showed it. this was very disrespectful to paying customers, and this is how this place treats customers. i have never been to a place where the manager just completely ignored a request to speak to them. it's his job to talk to talk to people, and resolve any complaints, but this one would neither talk to us, or even acknowledge us. we wrote them through their website. and they were even too chicken to respond to our emails. i do not tolerate being treated like this, and i will make it known everywhere i can.
so just so you know, this place does not treat it's customers with any respect whatsoever, and it not the kind of place i do business with. plus the food really isn't that good, and it's not worth eating there at all.