customer reviews. at meiji, we appreciate and encourage feedback from our guests. while i am pleased that so many of you have taken the time to post positive reviews, i hate to see that some of you have been disappointed by the time that it takes for your meals to be prepared.
meiji is not the quickest restaurant in town, and i’d like to explain why. many japanese restaurants will prepare rolls at the beginning of the day so that hours later they can be quickly topped, garnished, and served. from the start, meiji has served only premium fish, house-made sauces, and every roll made to order—never stored. sometimes that means a longer wait, especially during peak dinner hours, but i’m not willing to sacrifice quality for quick service. if you are in a hurry, please let your server know, and we’ll do our best to accommodate you and to suggest menu items that can be served more quickly.
even though we aim for perfection, mistakes do happen, and i hope that you will let me or my staff know when you are disappointed—we’ll do our best to make it right. contact me directly at: 479 521 5919
with deepest appreciation for your patronage,
darwin beyer
owner and sushi chef
-----22 sep, 2012-----
the value of one customer. dear amy, we value your candor and feedback (and wish you a happy birthday). however, we also apologize for your unfortunate experience. meiji strives to bring fresh & unique dishes to our guests and are disappointed when they are not completely satisfied. if you would contact the restaurant, i will try my best to rectify the matter. darwin beyer, owner.