open the door!. i walked over to meat and potatoes today after work, excited to order a french 75. i walked in and the hostess, twirling her hair, said that the restaurant opens at 5:00. it was 4:50 pm... the response should have been... "we are not open just yet, but please go ahead and sit at thebarand one of the bartenders will be right with you." never make customers wait, especially when you have a hostess twirling her hair.
-----04 sep, 2011-----
great atmosphere, horrible service. my expectations were high... the reviews were good and now i was about to experience meat & potatoes with 4 of my best friends. having 5 or more people is the first issue. since they kept the same furniture from the last place, the tables are only built for 2 - 4 people.
having such great atmosphere, they should have went with more social table settings. the food and the comfort food vibe they have going would make this pub... well, feel like a pub.
our reservation was at 7:00 pm and we were sat at 7:28 (problem number 1). where was the manager apologizing for this? it gets better... drinks di not come until 7:50... thank god we had a few at the bar.
thebarwas our best experience, as the beautiful lady working thebarknew her drinks and the menu very well. we asked her about the food, the customers and what she thought of the overal vibe.
if you want to go for dinner... go around 9 or 10... before that, it is all grey hairs and boring couples. it was not until we were leaving, that we saw a more socialable crowd.
so being a party of 5, we were sent to the private room, which used to be the entrance at the old restaurant. the room is cozy and nice, but man... the service is so bad. we saw our server several times at the other tables outside of our room (working the floor). she never checked back to ask about the meals or to see about drinks.
the food came out in a very timely manner. i loved my burger. it was really good. the mac & cheese needs more chesse, but is also a good choice. my favorite was the fried brussel sprouts. yum!
my friends had the mussels, meatloaf (this was not liked and the portion was really small for a pub), steak tacos and flat bread. although we enjoyed the food, the service made for a bad evening. we all agreed that if we returned it would be with a party of 2 - 4, so that we could enjoy the surroundings.
oh... read the specials written on the mirrors, as they will never be read to you (at least by the female server we had).
also, if you look on the fire place... you can have fois gras on anything... this is again never spoken.
i think that there recent review from the ppg was fair, but that chyna girl needs to get more facts right... especially about service.
i wish you the best, as the atmosphere is great and the vibe of the pub is cool (this is no gastropub... you should look up the definition).