lucky oyster


İçinde "service" olan yorumlar
3
3.3
ernest
2
2 yıl önce
dam neck corner / pungo
ruined mother's day dinner. i've patronized this local seafood restaurant for several years and was always satisfied with the level ofserviceuntil now. i have never felt so unwelcome in a restaurant in my entire life. i called ahead for reserve seating since i was planning on bringing a large party (9 people) for a mothers day dinner. i requested we receive two large booths to accommodate the two families to which the hostess responded, "no problem, see you in 15 minutes". we arrived early and immediately were greeted with very cold stares. without asking if we had reservations, a middle-aged woman glared at me and said coldly, "the wait is going to be 1/2 hour". i stated that we had called ahead and made a reservation and a younger female asked for my name and looked on the reservation list finding the reservation. at this point there are 5 people behind the hostess stand and two people who appeared to have managerial positions. for some reason they were all staring at us strangely. after a moment of awkwardness one lady escorted us to a seating area that consisted on two tables with seating for 8. i was surprised and mentioned to the lady who escorted us that we had requested teh larger booths which can accommodate about 6 adults each. the same rude middle-aged woman was nearby and overheard my comment and responded that they had no available booths despite me spotting several empty ones in the restaurant. at this point we had the attention of several patrons in the restaurant because several of us were still standing waiting for seats. while we were still standing a waitress actually came over and asked us if we were ready for beverages to which i responded that we intended to leave. at this point with 9 people preparing to leave and obviously distressed about the service, a manager comes over and says that they would try and accommodate us if we would wait for booths to become available but at that point it was more damage control. i was very embarrassed because some in my company had traveled from d.c. for mothers day and were looking forward to some local seafood. even while leaving the restaurant i caught a few cold stares from the hostesses and a shrug of the shoulder from the middle -aged woman who appeared confused as to why we were intent on leaving. an absolutely horrid mothers day experience and i plan on following this review up with a visit to the lucky oyster to speak with the manager and express my disgust with the service. they seem very judgmental about their customers. the tragedy is i've lived in the area since 1997 and am a military veteran with 10 years ofserviceto date. without patrons like me this place would have a very limited customer base for this area. it's a shame when you walk into a restaurant in the year 2011 and feel like you've been magically time-warped to a jim crow 1950's segregated establishment.
0
karen
5
2 yıl önce
dam neck corner / pungo
oh my goodness what is not to love!! theservicewas amazing with everyone with a smile and kindness. the food was so very flavorful and perfect portion amount. loved the decor and such a family friendly environment. it is a must to go eat here and will soon be a favorite that you keep going back to visit!! ♥️
0
zach
5
7 yıl önce
dam neck corner / pungo
weekly visits to lucky o. people talk about the crowd because it's that good. the dining area may get full but the bar can be packed. i've never had a time we couldn't get seated.serviceis still great when they're at capacity. happy hours deals are really affordable. i love sitting at the raw bar and getting oysters on the half shell. if you like classic american dishes and/or raw bars, check this place out.
0
daniel
5
9 yıl önce
dam neck corner / pungo
always a good experience. this is a nice family seafood restaurant. i've been going to luck oyster a couple time a month for a couple of years now and it's always a positive experience. of course there may be a wait sometimes because they are so popular but you can always get a table in the bar area. i've never had to wait. the food is always hot and tasty and theservicefriendly. one of the best places to eat at the interior of virginia beach.
0
bootsboots
5
10 yıl önce
dam neck corner / pungo
good not great. oysters were small but fresh...platters did not fill me up,servicewas good. if their aim is to impress as a seafood restaurant they do not, but as a small mom n pop that is well run and has a martini bar it is great. stop by for lunch and you should be ok.
0
marydb13
10 yıl önce
dam neck corner / pungo
unhappy. theservicewas terrible. when we walked in the door, they told us that we could not be seated immediately which was fine. the hostess told us there would be a 20-40 minute wait. after an hour & 20 minutes, we stiil were waiting. during which time we watched other parties our size or bigger get seated. not once did the staff come over to appologize and offer us an update. after an hour and a half we left.we also watched the manager on duty personally seat 4 of the large parties without any regard to us at all. i called later and asked to speak to a manager, we were told that the owner was there & busy with a table. he would get back to us, its been over 24 hours and still no return phone call.
thanks to the lucky oyster for ruining my husbands 40th birthday
0
marie
11 yıl önce
dam neck corner / pungo
loved it. we went for both the sunday brunch and for the virginia beach restaurant week (quite a bargain at $10 for a 2 course lunch).servicewas excellent, food was excellent. we will return.
0
lovelyfe
5
11 yıl önce
dam neck corner / pungo
the food and theservicewas great!!!!!!!
0
kris
2
11 yıl önce
dam neck corner / pungo
just plain horrible.. this place is nothing but a gimmick with pre-made, reheated food. a total tourist trap, really, and it's not even at the beach.servicewas extremely slow. it took over an hour to get our food and there were only two of us. when we did finally get our food it was cold. the clam strips were something i could've gotten out of the frozen section of the grocery store - and those would've even been better than what came out on the plate here. management was really lackadaisical about it. offered a free dessert but not to bring out a new order or take it off the check. we declined the dessert because we'd been there so long it wasn't worth waiting for. if you want fresh seafood cooked by real chefs, this is not the place for you.
0
dave
5
12 yıl önce
dam neck corner / pungo
great specials. we visited with a party of 6 and had the wednesday night specials. the flounder was good and the baked potato was great. we also had the she crab soup. it was good but i would not count it as the best i have ever had. theservicewas fantastic. refills were made without asking they just came. will return.
0
molly
12 yıl önce
dam neck corner / pungo
great place to eat - love the atmosphere and decor -servicewas excellent - kid friendly - would recommend - great prices and portions!
0
fjambone
5
13 yıl önce
dam neck corner / pungo
steamed shirmp. good eats went with the wife and kids.servicewas a little slow but the price and food made up for it. check for specials we went monday night for all the steam shrimp you can


-----23 mar, 2011-----

steamed shirmp. good eats went the wife and kids.servicewas a little slow but the price and food made up for it. check for specials we went monday night for all the steam shrimp you can
0
eric
2
13 yıl önce
dam neck corner / pungo
meh. i really can't get excited about this place. crab dip was full on disgusting...the pool of grease at the bottom of the bowl did nothing to offset the fried pita that came with it (why fry the pita??). the main meal (tuna tacos and a crabcake sandwich) were edible but not great.servicewas below average, especially for a slow sunday afternoon. not a horrible experience but no reason to want to go back either.
0
brenda
5
14 yıl önce
dam neck corner / pungo
always good. nice local restaurant, perfectly situation close to several neighborhood. food is always good and the staff &serviceare excellent. owner is present and working hard to make sure you have everything you need
0
lily933
5
14 yıl önce
dam neck corner / pungo
liked lucky's blue crab and shrimp salad. the interior of lucky oyster is decorated with a nautical seashore theme--with fish hung from the rafters on wire, nets strung here and there, and so on. what i saw of it seemed very clean.servicewas friendly, quick, and efficient. i'd ordered a blue crab and shrimp salad. everything was very fresh and there was a good sized portion of crab and shrimp. i would recommend this restaurant and will be back.
0
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