had a bad experience today with the customer service here. i went with my family which had my parents and grandparents. we had to literally call some to attend to us everytime we needed something as simple as a bottle of water. noone was at the entrance for checkingnreservations or to say which table can we sit at. food arrived 40 mins late , and we really felt they treated us different because we opted for a la carte instead of their buffet. the staff was least interested in serving us and they served the starters after main course was over. we asked for lemon hand bath since the washroom was in the main lobby. the waiter said i'm sending it and it never really arrived. the only thing that came really fast was when we asked for the bill. expected a very customer friendly enviroment from such a reputable organization, considering the price we pay for all the overpriced dishes. my advice, go for the lunch buffet maybe, but never opt for a la carte, because their customer handling is really bad and your family will not enjoy their time here.