definitely crowded, but so worth it. granted, it's always always always crowded there, there's a reason. it's classy/laid-back/southern/hip way has always made it really feel like the anti-thesis ofathens(for me, at least). growing up, i didn't really think much of it but wisdom, as they say, comes with age ;)
so yes, it's super crowded but my best advice is just have a glass of wine by the bar and just chill out. when you (finally!) sit down to eat, there's a lot of great things on the menu. i recommend the crab cakes or the hanger steak or the u-10 scallops. another reviewer here said he didn't like the hanger steak and wouldn't recommend it, i fervently disagree. it was cooked perfectly and the glaze was delicious; it's also a chile glaze, not a honey glaze.
i also recommend the gorgonzola dressing. it's freshly made too, if i'm not mistaken.
the last resort might take forever to get you seated, just savor the wine and anticipate a delicious meal.