if you love terrible service then this is the place for you. tonight we're in dc for vacation and we were staying at the hyatt. we were looking to order food late at night and found this resturant on urban spoon. the menu looked great and so did the prices. i decided to call to make sure i could order take out. he indicated that they were only offering a limited menu but i could order the wigs i saw on the menu (12 wings for $8.50). he seemed nice enough and said it would take 5-10mins. we walked to this location and it had a dive bar feel, wasn't very hip but no problem. two men were behind the bar and we stood right in front of them as they ignored us in order to finish their conversation before greeting us. rude. i could have interrupted them but i wanted to see how long they would seriously continue w/ new patrons right in front of them. they clearly lacked absolutely any basic customer service skills. so once they took thetimeto finish their convo, i indicated i was the person that called for the wings and 1 of the guys went to the kitchen to grab the order. he came back with the order and i took a quick peek at the wings and everything seemed in order until i was given a receipt for $11.00. i let the bartender know i had placed this order with the expectation of paying the price listed on their website. he didn't apologize for the inconsistencies just said he could fix that but the menu online was 3-4 years old and some things are on the menu and some are absent... ok? not my problem, stop being lazy and update your menu online! so he adjusted the price to $8.80 not $8.50 but i was tired of arguing about it and left w/o leaving a tip. we get back to our hotel and at that point i actually took thetimeto count the wings, 9 in the container next to some welted lettuce. we call back and ask how many wings should be in an order and was told 12. immediately let him know we just left and only got 9, at that point he gave some ludicrous excuse that complety contradicted what he just said. we asked for our money back or the 3 additional wings we were shorted. i guess they made 3 more wings that went to waste because we aren't bothering to go back!