katie's pizza & pasta osteria


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3
2.5
barbara
3
5 yıl önce
webster groves
no argument that katie is a great chef and her food is amazing!  the issue comes with the serving staff, on both visits.  both visits were for lunch.  the first visit, after ordering appetizers, the server 'assumed' i wanted my salad with my entrée.  nope!  on the second visit, we ordered an appetizer, and then the special which was a salad and entrée.  the salad came next, yay!  but then the hot food came when we were in the middle of the salad.  boo!  on this occasion therestaurantwasn't even busy.  no need to rush us!!  the servers need more training on timing their orders.  it was also my birthday.  i was hoping for a tiny sliver of some delicacy created by the amazing katie.  instead, the business minded katie gave out a $10 off on a vero meal kit card with no expiration date..........
0
christine
5
9 yıl önce
webster groves
black spaghetti. phenomenal


-----29 mar, 2015-----

i cannot wait to come back!! this was more then i had ever expected! i got the squid ink pasta and i have been wanting to try it for years!! and fresh pasta??! amazing! it had scallops, clams in the shell, prawns and caviar(salmon roe). it was delicious! my friend ordered the cured meats pizza. delicious as well! this was the most authentic italianrestauranti have been to in the greater st. louis area. ambience is great! and taylor was a phenomenal server!! will be back soon and recommend to everyone. i suggest a reservation as well just in case. especially on the weekends! thanks taylor!
0
kd
2
9 yıl önce
webster groves
beyond disapointed. i have never reviewed arestaurantonline before. i have worked in many and know everyone has off nights, but not only was the food bad, the service was too. unbelievably disappointed. had to cancel a mother's day res due to illness, so thought we'd try again for father's day. obviously, the pizza god's were trying to warn us. the egg/wild mushroom pizza: dough wasn't even cooked, i mean it was raw and there were about 4 mushrooms on the entire pizza (all button). the egg was hard boiled instead of over easy/runny, even though i waited 8 min longer than the rest of my family to get my food because "the cooks wanted to get the egg just right" (my guess is they really over cooked it the first time then quickly made another pie). my daughter ordered the spaghetti which took "al dente" to a whole new level. none of us could bite through it. we would have sent it back but our waitress was m.i.a. when we were leaving, we heard another waitress tell her table that katie was on her honeymoon. she has a great concept, but i hope this is not the norm when she is away (or there!). if so, her staff is killing her restaurant. wish i'd spent $20 at dewey's instead of $100 at katie's. as a private chef, i realize my expectations might be higher than the norm, but i felt completely ripped off tonight. had the staff been apologetic and nice, i totally would have let it slide. maybe if they had brought my husband and i both glasses of wine that we ordered instead of making us share one, i wouldn't be so upset.
0
frequentdiner
10 yıl önce
webster groves
extremely disappointing!. i had one of my top 5 worstrestaurantexperiences at the manchester katie's location tonight. i waited 30 minutes with my friend for our table, then over an hour for our food. when it came, the kid's pasta was literally raw. we had to send it back. they made snide comments about it and that just got to me as we were sitting there dealing with the hungry children who should have been eating by then (we had been there almost 2 hours!). we had to ask for silverware twice. my entree was ok, my friend's had an olive pit that could have cracked her tooth and was nothing special for $18. they didn't really care that we were having a horrible experience until they noticed i was logging onto urbanspoon on my iphone to write a review because i was so angry so they comped our meal. i have other choices in restaurants and my time is too valuable to spend going to an establishment that ruins my evening and my free time and makes my children and my friend's children miserable because the service is that bad. i live in kirkwood and this place won't make it if they don't correct this service and food issue. i would suggest that families avoid this place as it is not kid friendly.
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