you can look at all my reviews, my bad reviews are always based on bad food and bad service. if it was one off mistake it should not be dinged in the review. but karma definitely needs a jolt to push up their food quality and service.
this restaurant is just two blocks away from prometric testing center in puyallup. since my wife had her exam at prometric, we had to pick an india restaurant close by. and landed here. my experience was definitely not the best at karma.
positives :
1. they do cover a good variety of standard indian food menu ( do not expect exotic dishes, which is pretty much the same in most of the indian cuisine).
2. only a select set of indian restaurants serve alcohol and this is one suchplace, with a good bar and accompaniments with indian food.
3. not a very high end restaurant, so reasonable price.
4. they do check spice level with every customer in the range of 1-5
negatives
1. we ordered a mango lassi and lemonde. the mango lassi we ordered was deep yellow in color , which is so unusual. too much of added color , a single sip of it , my tongue and mouth was all yellow in color. when asked - the simple response from them - it is just mango pulp added. definitely this is not mango lassi. the lemonade did not have any taste of lemon. the lemonade was also in drain . one good thing - they just cancelled the lassi . i have attached the picture of the yellow (mango) lassi, definitely no filters in the photo.
2. chole and poori - not the best dish to try at karma. chole was definitely not made well. the poori was so thick.
3. customer service was not one of the best, they just go by the checklist of work item , and they seem very understaffed as well which also could be the reason for bad service.
karma - bad karma ,and definitely not in my list of places to visit again.