kaiser's diner

great food, terrible service. just got back from eating there. the burgers are absolutely phenomenal, and i strongly recommend the sweet potato fries, they are out of this world. however, part of what goes into agreatrestaurant atmosphere is the service you receive. i had what i believe to be the absolute worst service i have ever had to deal with in my life. i sat at the bar, was brought my drink, and then ignored entirely for 15 minutes. in previous trips there, the waitstaff has never had an issue with taking my order directly from the bar and sending it to the kitchen. however, despite my attempts to flag waitresses or the barkeep down to send an order back, i finally had to get up, track one down, place an order, then go back to my seat. the only other time a waitress spoke to me was to bring me my check, and then to take my plate. i'm sure at this point many people would be thinking that it was a busy night and i should expect service like that. unfortunately, that was not the case, maybe 10 tables were taken in the entire restaurant. the waitstaff was more than ready to handle the small crowd tonight.

i'm not saying i wouldn't recommend this restaurant to anybody, i absolutely would, but i would simply warn them of the questionable service.

we went expecting the menu online (burgers, fries, etc). that's no longer their menu. if you're looking for healthy, vegetarian/vegan food you'll love it! they still have a burger on your menu but was very disappointed. felt like a bait & switch. dessert wasgreatthough. won't go back for lunch but would go back for dessert.

i love this place. really cool interior with lots of the original fixtures and decor. oh the food is good too. went for ice cream treats with family. floats weregreatand bountiful. my wife had a new york egg cream, which has nothing to do with eggs, but was delicious. i had an egg salad sandwich, very tasty. i'll be back!!!

there's a reason this local gem has stood the test of time. the chocolate nirvana sundae is worth every calorie. it will blow your mind!greatspot for a date with your sweetie.

highly recommend. the staff was very friendly.greatcustomer service. loved the atmosphere...the food was good: i had soup and salad, my 2 girls had a burger and chicken fingers. we all loved the food. the ice cream was great, waffle cones are amazing! will definitely return.

great food andgreatcustomer service. we arrived during peak lunch hours and still go our food in a very timely manner. if you're up for dessert, i highly recommend the red velvet ice cream!

soup and sandwiches. i go all the time for their reuben sandwich, you won't find better anywhere. potato soup isgreatas well. service is always good

best burgers in town!. i first went to kaisers when it just opened and fell in love. the food is absolutely incredible and i try to go back as often as possible. i just cannot get away from ordering the salmon burger with the sweet potato fries; although their veggies and mac and cheese are also incredible. if you save room, their ice cream has to be the best homemade ice cream in oklahoma. we have been to this place as a family and have taken friends who have visited, all who have raved about how extraordinary the food is and make us take them back every visit.greatsandwiches, burgers and salads and definitely worth paying a little extra for the love and care andgreatingredients they use!

been here for lunch but not dinner until tonight. had the chicago dog and a milkshake.greatatmosphere and service. will be back soon.

did not live up to my expectations. so many of my friends have gone there and loved it so i finally talked the family into trying it. we ordered and where suprised to get fish and chips and a salmon burger that looked and tasted as though they came out of the frozen food section at the grocery store. salmon was supposed to have capers and aoli if i remember correctly and it had neither. the sweet potato fries were good but nothing special. there were only four other tables full at this time but the service was really slow as the waiters were all standing around talking and not really paying much attention to the customers. the brown cow wasgreatbut we were told they were out of vanilla and strawberry ice cream so we couldn't get what we ordered. :? i think it will be a long while before we go back.

i may have ordered poorly..... i voted that i do not like this place, but clearly i'm in the minority. based on thegreatreviews and that this place is always packed, i'm keeping an open mind may go back for a second try.

we went at lunch. every table was full, which i take as an encouraging sign. we ordered at the register, and then were instructed to find a table. this system probably works well when the place isn't full, but we ended up standing up by the door. our food came out very quickly (a plus!) but we did not have a table when it came out. the staff handled this very well, and made a place for us at the counter.

the other patrons, however, were rude. the place is small, so it was obvious that we needed a place to sit. two tables were sitting, clearly finished with their meals, just talking. eventually we weren't the only people looking for a table, and those people continued to just sit. this is not the fault of the restaurant, but it did affect my experience.

so the bison burger and sweet potato fries. the burger was very, very dry. as in nearly inedible. the sweet potato fries were average.

my dining partner ordered a regular burger, and he really enjoyed his. he has discerning tastes so i am inclined to think i just got unlucky.

as i looked around the restaurant, the ice cream treats looked really tasty. if/when i go back, i will be ordering something sweet.

i love it. i eat at here at least once a week. the food isgreatthe portions are perfect and the atmosphere is comfortable. everyone that works here is friendly and attentive. if you don't want to spend more than $5 bucks for lunch go to mcdonald's!

very, very good.. my partner and i ate here this evening, only because we'd intended to eat at iguana cafe for taco tuesday, but after having gone to four different stores to try and find a frozen pie crust without artificial coloring, iguana was on a 45 minute wait.(yes, frozen pie crusts are so white--with their bleached flour and hydrogenated lard--that the manufacturers use artificial color to make them look like a pie crust.) i say "only" because we were in no hurry to try kab. we gave the very bland grateful bean many chances, and we were overwhelmingly underwhelmed by the fare at picasso's during the paseo arts fest. so let's see, i don't fancy you, and i don't fancy you, but together...mmm, dynamite...not really, so we hadn't tried it.

we were very, very pleasantly surprised.

to the first reviewer, who complains of the prices at kaiser's: have you eaten out lately? and have you eaten local, sustainable food?

i had a local, natural cut of rib eye, with mashed potatoes and cajun carrots, for $18. the best steak i've had out in oklahoma, and the best value in town, as far as i'm concerned. my partner had a $9 philly with same-said rib eye strips, on toasted sour-dough hoagie. it was outstanding.

our service was exceptional, the vanilla ice cream for dessert was every bit as good as the grateful bean's.

my only two constructive criticisms: the lighting is too bright, and no local beer. oklahoma's got somegreatlocal brews, this is a venue that should help put them out there.