japanese bistro zen 禅


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4
4.1
meegan
2
2 yıl önce
customs street west
you "fixed" something that wasn't broken. having been a customer for years, after our latest meal from yet another menu change we have decided we will no longer be back.

what made theplacefantastic has been removed. revert back to the menu from two changes ago.

that menu worked, it meant we could bring anyone in and they could find something to their taste.

the new menu is so reduced this is no longer possible. the portions have decreased and the prices have bounced up.

bring back the robata!, bring back warming the lotus chips and the original chicken salt. the crispy chicken wasn't and the teriyaki was also not the great taste like it use to be.

it's an end of an era. after a disappointing meal that i paid $20 more for compared to the old menus.

won't be back unless the old menu items are reinstated.
0
where.iate
5
2 yıl önce
customs street west
i have some very poor quality photos here, but the food was soooooo amazing that i have decided to upload it anyway!

had dinner here with 2 friends last sunday. took us a while to find thisplaceas we got confused with our streets, but was very glad to eventually stumble through the door.

lovely layout inside the restaurant, and offers a very authentic japanese feel. we sat in a table next to a projector screen and wondered what that was about. only later to find out that the projector winds up later to introduce the chef and kitchen staff. that was a very different experience.

when we sat down at our table, the 3 of us felt that it was unnecessarily huge (kind of awkward to talk to the person across), however when our food starting arriving, we were quite grateful for the large table!

we ordered an item each under most of the headings on the menu. i would highly recommend the following: the spider wrap, the california wrap, karaage fried chicken and the teriyaki chicken with 5 sauces! those were my absolute favourites!

we also had the pleasure of watching their mini drumroll performance to congratulate customers who were celebrating an event.

i am dying to return again!!
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pamela
5
2 yıl önce
customs street west
industry zen is another thing you bloody kiwis have got over us in oz. absolutely love theplace- food, service, ambience all fantastic. would like to package it up and take it home with me.
0
lisa
4
2 yıl önce
customs street west
just went back to industry zen, the first time was with a large group and there was lots of seafood which i am not a fan of however the last visit was just a catch up dinner with a friend so i got to try all the yummy things on the menu that caught my eye the first time. first thing i have to say is - lots of seafood option. wow! unfortunately i have a mild allergy to seafood so i couldn't enjoy the seafood selection, the upside was that there is an amazing selection of non seafood items on the menu. my friend and i shared the kara age chicken, the gyoza and the agedashi tofu. the chicken was amazing - fried and crispy on the outside but the meat was still juicy and succulent on the inside. the tofu was also one of the best i have ever had soft and silky, the sauce was amazing as well. i had the mayo chicken which came out on a hot plate. flavour wise i found it a bit salty and there was a bit too much mayo on it however as the name suggests it is mayo chicken so no complaints there. ambience was alright ad wait staff were friendly. i did find it a little bit dim however i believe that is the look they are going for. i would recommend thisplaceif you are looking for good jap food.
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jay
5
2 yıl önce
customs street west
thisplacenever seizes to amaze, entertain or teach you the true tradition of japanese food. its a greatplacefor lunch or dinner on the viaduct.
0
lee
5
2 yıl önce
customs street west
thisplacehas by far the freshest and most delicious fish i have ever had. we got various dishes and shared them between 4 people. the presentation is immaculate and really cute. would highly recommend the sashimi and skewers, and definitely come here if you enjoy good japanese and seafood.
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shonya
2
3 yıl önce
customs street west
such a shame that the new owners have altered the iconic menu and stripped away what used to make theplaceso special.

industry zen used to be an exciting, theatrical dining experience, showcasing quality ingredients served with flair and atmosphere.

now with a reduced, boring and stereotypical menu, only one option for warm sake (unbranded/no region stated), a changed to how the reckon chips are served (why?), and overall disappointment, i sadly will likely never go back.

the staff were very hospitable, which was the only positive that i can come up with.
0
pig
5
4 yıl önce
customs street west
bestplaceto date with your newly-made friend if you happen to have terrible outfit today or too rush to wear your make-up. because it can be super dark inside even at day time.

sashimi was extremely good. we order the share combo ($34 approx.) and i felt like tasting the whole ocean. we got fresh raw oyster, prawn, and different types of fish, little bit of everything. they were pretty well presented. were carefully put into separate small containers or baskets.

we came here for second time it didn't fail us. had japanese king fish for sashimi combo! and staffs are really considerate and helpful. what they recommended surprised me a lot.
0
belaina
4
5 yıl önce
customs street west
when it comes to japanese cuisine this guys are pretty good.
the best sashimi, rolls and plump wine in cbd
food presentation is a class. love the design of theplaceand menus.
the only thing i would recommend to pay attention it’s the service. sometimes they can be slow even though the restaurant it’s not full.
still would go back if i want to have a nice japanese dinner.
0
eddybear
3
5 yıl önce
customs street west
tasty enough food, but the service was pretty lacking.  only two of our table of eight people received their food in time, while the rest of us had to keep asking again and again where our meals were.  some of us had only had one item of our order arrive and were waiting for the bulk of our food by the time the first two had long finished eating, and were left to just watch the rest of us wait, and eventually eat.  the girl whose birthday it was kept apologizing to us for her restaurant selection, as her steak slowly went cold while she waited for the rice that was meant to accompany it.  ended up cancelling some of our orders, as when we enquired where they were, the response "oh that will be 15mins as the kitchen is pretty busy now" made it pretty obvious that the order had just been forgotten from the start.

i've been on a week night once before, and had no issues with getting our food (the lotus root chips are delicious), so perhaps aplaceto come on quieter nights
0
peter
5
5 yıl önce
customs street west
well, that was a surprise. in auckland for business and wanted a quick good meal. stumbled on thisplaceand wow! started with the japanese pickles and then had the omini yaki. described as a pizza style 😊 for those i guess who don’t understand this dish. basically a fry-up with heaps of mayo, it is delicious which this was. all that with a hot sake and i was more than content and so was my wallet.
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mattey
5
5 yıl önce
customs street west
thisplaceis amazing!

for starters great food, but that’s not the most amazing part! they put on a performance and celebrate special occasions! honestly couldn’t recommend thisplacemore! every dish comes out on a special dish with fire and coals and other cool surprises!

5/5
0
foodaddict
4
6 yıl önce
customs street west
polite and friendly staff. love the vibe and culture of the place. the woodenplaceis very natural and greatly resemble japan. a greatplacenear the waterfront. great seating and table.

food was excellent. love the way it was presented. very tasty food and great fish. keep up the fresh food. love how they show the chef cooking it.

highly recommended to check out thisplacea least once in your life. everyone seem to enjoy it. one of the best atmosphere i've seen in a restaurant.

check thisplaceout. worth the price. excellent food. you will certainly enjoy thisplacealot. a great atmosphere on the waterfront.

0
re
4
6 yıl önce
customs street west
very good fine japanese food. all staff are japanese too. service was good, food arrived quickly except for a sushi order that i ordered as soon as we arrived for my kids that was the last dish we received.... which was a bit dissapointed so the kids had to wait and nibble other plates. i’m overal goodplaceand family friendly, will definitely go back.
0
earnestaster
3
6 yıl önce
customs street west
truckloads of dollars have been poured into setting up this japaneseplacein auckland cbd, and the effect is generous. high ceilings open up a commodious dining space in the centre of the restaurant, like a large medieval court. the restaurant's title reflects in the spartan airy esthetic, deliberating eschewing prettiness and using lots of provincial-style wood. 

the menu is packed with numerous items, titling more towards casual eats rather than elaborate presentations. some dishes are an absolute joy, whereas many others are ho-hum. service by young japanese ladies can be decent when the crowd is thin, but as its gets busier , they seem newly hatched from the izakaya nursery, perambulating in their kimonos, perhaps lacking the time and certainly missing the savoir faire to pamper their patrons.

 industry zen plays its best game with sashimi, as in the fatty sashimi platter($28. flat-out wonderful presentation and beautiful colours seduce you much before the tasting, with a long catamaran-like platter over which wooden boxes obliquely flow, decked with glistening maple leaves and jewel-like garnishes. there's lean tuna, subtly brilliant, almost like watermelon, but with an unmistakeable marine undertug that distinguishes its identity. creamy lushness oozes from the beautiful orange of salmon striped with fat. and there's kingfish, sashimi-grade no doubt but with a little fishy sharpness, more intrinsic than extrinsic, the only one of the trio that significantly benefitted from the counterpoint of soy sauce.

jumbo prawns ($14) are excellently crunchy and very tender but the desired delicate, infinitely haunting flavour is stymied by the pre-applied sauces. chicken katsu (excellently rendered here) by itself is teenager grub, and drizzling sauces on it makes it toddler cuisine. the nice waitress briefly checked my permission before thoroughly drizzling mustard and teriyaki sauce on that resplendent expanse ($20) , and i regretted not having the sense to ask her to limit those unholy anointments on just one half of the golden hide.

the menu had changed subtly yet significantly on the second visit. the previous one sported interesting sections like "seasonal specials" , "the tofu", "the blue fin tuna" , "the bigger bites". the new one, though it retained most of the dishes, jettisoned this episodic flavour and lumped most of them into more generic sections, shoving the narration style closer to a mass-market izakaya.

 tako-wasabi, pegged at $6 had predictably had a sharp wasabi nip no doubt, but the crashing downer was the cold octopus cut up into little pieces, still having a crispy bite, alas sporting zero flavour aside from that alien wasabi. agedashi tofu ($9) looked like large luscious scallops, the tofu voluptuously slippery soft, its exterior roasted to a pleasant crisp, nestling in an umami-forward soy broth bolstered by bonito flakes. "hokkaido scallops with yum yum sauce" ($24) were doused in unremarkable mayo-based spiced sauces which alas danced in vain around the main ingredient that lacked luscious sweet flesh.

zen industry ultimately offers limited treasure to the patron looking for cultured japanese fare of elaborate proportions. there's no omakase either. what you do find are small eats offered in two dozen other innocuously "ambitioned" japanese joints in the city. i entered expecting some true japanese quiddity, while eventually discovering only more overseas pusillanimity. (2.75/5 = close to good) more pics @upnworld
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