japanese bistro zen 禅


earnestaster
3
6 yıl önce
customs street west
truckloads of dollars have been poured into setting up this japanese place in auckland cbd, and the effect is generous. high ceilings open up a commodious dining space in the centre of the restaurant, like a large medieval court. the restaurant's title reflects in the spartan airy esthetic, deliberating eschewing prettiness and using lots of provincial-style wood. 

the menu is packed with numerous items, titling more towards casual eats rather than elaborate presentations. some dishes are an absolute joy, whereas many others are ho-hum. service by young japanese ladies can be decent when the crowd is thin, but as its gets busier , they seem newly hatched from the izakaya nursery, perambulating in their kimonos, perhaps lacking the time and certainly missing the savoir faire to pamper their patrons.

 industry zen plays its best game with sashimi, as in the fatty sashimi platter($28. flat-out wonderful presentation and beautiful colours seduce you much before the tasting, with a long catamaran-like platter over which wooden boxes obliquely flow, decked with glistening maple leaves and jewel-like garnishes. there's lean tuna, subtly brilliant, almost like watermelon, but with an unmistakeable marine undertug that distinguishes its identity. creamy lushness oozes from the beautiful orange of salmon striped with fat. and there's kingfish, sashimi-grade no doubt but with a little fishy sharpness, more intrinsic than extrinsic, the only one of the trio that significantly benefitted from the counterpoint of soy sauce.

jumbo prawns ($14) are excellently crunchy and very tender but the desired delicate, infinitely haunting flavour is stymied by the pre-applied sauces. chicken katsu (excellently rendered here) by itself is teenager grub, and drizzling sauces on it makes it toddler cuisine. the nice waitress briefly checked my permission before thoroughly drizzling mustard and teriyaki sauce on that resplendent expanse ($20) , and i regretted not having the sense to ask her to limit those unholy anointments on just one half of the golden hide.

the menu had changed subtly yet significantly on the second visit. the previous one sported interesting sections like "seasonal specials" , "the tofu", "the blue fin tuna" , "the bigger bites". the new one, though it retained most of the dishes, jettisoned this episodic flavour and lumped most of them into more generic sections, shoving the narration style closer to a mass-market izakaya.

 tako-wasabi, pegged at $6 had predictably had a sharp wasabi nip no doubt, but the crashing downer was the cold octopus cut up into little pieces, still having a crispy bite, alas sporting zero flavour aside from that alien wasabi. agedashi tofu ($9) looked like large luscious scallops, the tofu voluptuously slippery soft, its exterior roasted to a pleasant crisp, nestling in an umami-forward soy broth bolstered by bonito flakes. "hokkaido scallops with yum yum sauce" ($24) were doused in unremarkable mayo-based spiced sauces which alas danced in vain around the main ingredient that lacked luscious sweet flesh.

zen industry ultimately offers limited treasure to the patron looking for cultured japanese fare of elaborate proportions. there's no omakase either. what you do find are small eats offered in two dozen other innocuously "ambitioned" japanese joints in the city. i entered expecting some true japanese quiddity, while eventually discovering only more overseas pusillanimity. (2.75/5 = close to good) more pics @upnworld
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john
1
6 yıl önce
customs street west
used to be a regular here but will never come here again for the experience i just had.
got a seat for dinner for two people. ordered food, waited for 45min and no food showed up. asked one of the waitress who spoke almost zero english to check our order, she went to the kitchen for 5 min and never came back to us again.
during the 45min of wait no one came to our table to ask if we wanted more drinks, or wonder why we had no food on our table this whole time.
clearly they forgot our order but was incapable of making amend as the staff team was not on the same page.
as we got up to leave, walk all the way to the counter they looked shocked and could not even figure out who took our order, even thought she was standing right in front of us.
unforgivable, used to be one of my favourite japanese restaurants , but will not be here again.
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lisah
4
6 yıl önce
customs street west
good price and the most special thing is their plate and setup of food. totally unexpected the features of their setting. good taste and everyone cannot help taking photos with their cellphone. lol
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picky
5
6 yıl önce
customs street west
beautiful wooden panels across the restaurant floor and traditional japanese decor quickly make you fall in love with industry zen's japanese vibe. at lunch time the set menu offers a variety of raw dishes including sashimi and sushi as well as cooked dishes that are wonderfully affordable. mr piggy and i have been a big fan of this place for a long time and return every time we visit auckland.
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fraser
5
6 yıl önce
customs street west
honestly the best japanese i’ve ever had. amazing service such awesome friendly staff who were so helpful, the food is just amazing. we have been there twice for lunch and it never fails to disappoint, the way the display there food is amazing and the fish always tastes so fresh. would recommend this place to anyone, it’s worth the price you pay. as you get entree, huge bento box main and a little ice cream at end for dessert. what are you waiting for, go check it out!
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jie
4
6 yıl önce
customs street west
very good place for family or friends dining.
zen set was very good and contained variety of dishes like sashimi, sushi, grilled beef and something deep fried.

plum wine is worth to try.
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rico
4
6 yıl önce
customs street west
we r choose two mains sooooooo full~udon so nice i like it~sashimi so flesh~tuna its best~sushi just so so~but its quiet place~maybe go to again~
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crazycatlady_emmac
4
6 yıl önce
customs street west
great place to hang out next to the harbor. recommend sashimi set for the power lunch and getting the set menu for dinner. great service and fresh food!
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sonam
4
6 yıl önce
customs street west
yummmmy! ordered the prawns hot plate! so devine and full of flavour: customer service is really good to. came as a big group and didn't have to wait very long for the food. the donut was a bit hard :/ but still tasty!
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couple
5
6 yıl önce
customs street west
we came here on a quiet monday night 6.30pm for a birthday dinner with the family. the ambience is soothing with dim lighting and the interior is beautiful. we had the $55 set menu and there were 7 dishes - all which were presented beautifully and tasted devine! they were small dishes but you filled up pretty quick! there's a projector that plays karate movies and half way through the night they play the drums and dedicate happy birthday songs/shoutouts to birthday guests/anniversaries etc. then they introduce the chefs! it's a great time with great food! highly recommend!
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lilly
4
6 yıl önce
customs street west
came here on a wednesday night. wasn't reasonably busy. the restaurant has a cool vibe and dim lighting which is nice. they greet you as you walk in. we got a huge range of food and different dishes all of which were amazing! the seafood was exceptional and so was the presentation at this restaurant. the staff were very attentive and lovely. they also stopped and wished people happy birthday and introduced the chefs which was a cool touch. i would defiantly come back here and would recommend to everyone!
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moli
5
6 yıl önce
customs street west
yummy food and lovely atmosphere. great service and love the decor. highly recommend the beef tataki and kookai box, contains lots of goodie.
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s&g
4
6 yıl önce
customs street west
came here on friday night for dinner, it was extremely packed and the vibe was amazing. the fire alarm went off which kinda sucked because we all had to evacuate the building (it's better to be safe than sorry though right!) definitely will be back again the sashimi platter was delish and the edamame was ridiculously good!
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chico
3
6 yıl önce
customs street west
the presentation of their food are pretty good. crockery, dishes and interiors definitely have wow factors.
it used to be one of my favourite places but the portion of their food became smaller and smaller.
actually food themselves and technique are average.
i haven't been backed there since they closed the kitchen earlier than their lunch time and refused us to have lunch.
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anna
5
6 yıl önce
customs street west
this restaurant is an absolute hidden gem. everytime i parked in front of this restaurant i've always thought it's almost out of business until one day i actually went in to give it a try. i went for lunch and thought it was pricey until i saw the copious amount of food we got. i had the ramen with scallops on a hot plate smothered in yum yum sauce while my partner got an array of sashimi and sushi. well worth the trip. lighting was quite dim in the restaurant but had a distinctly japanese vibe. extremely attentive waiters.
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