jalapeno's taqueria


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2
2.0
miz_olga
2
9 yıl önce
keller
very poor customer service. this review is solely based on the customer service. i called to order some tacos for pick up. i have no idea who answered (i wish i got his name) because they didn't identified themselves. i was placing my order of 12 tacos, asking for 8 with no cilantro. he rudely interrupted and with an attitude told me, "why don't you just tell me which ones you want plain and which ones you want with everything." i proceeded with my order as he asked. he repeated my order back and i said yes it correct, he then said "ok, bye" and hung up. didn't give me a chance to ask for the amount due or if he needed the name of the person who would pick up the order. everything was so fast and i understand if they are busy but that gives no excuse on how he presented himself over the phone. i have no idea how the tacos will taste and as a first time customer, i will not eat here again or recommend this place. you gain customers by being polite and friendly service whether the food is good or bad. first impressions are very important and this one was tasteless .

este commentario es sobre el servicio solamente. llame para perdir una order de comida para re recoger. no tengo idea quien me contesto por que nunca se presento (ojala hubiese tomado su nombre). estaba pidienndo mi orden de 12 tacos cuales 8 no queria con cilantro. el tipo groceramente me interrumpe y con una actidud me dijo, "por que no mejor me dices cuantos quieres sencillos y cuantos queires con todo. segui mi orden como el me lo pidio y al final delallamada me repite mi orden, le menciono que esta correcta y me contesta con "ok, bye". ni me diolaoportunidad de pedirlacantidad devida, ni preguntarle si necesitaba el nombre delapersona quien recogialacomida. todo fue tan rapido y yo entiendo que esten ocupados pero eso no le dalaescusa de como actuo por telefono. no se silacomida estara buena, y como una persona que iba tratar su comida por primera vez, no vuelvo a comerla y ni recomendar este lugar. el cliente se gana conser amable y con buenos modales, no importa silacomida este o no este buena.laprimera imprecion eslaque cuenta y a mi me dejo un sabor amargo.
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