mean , arrogant , rude ! so here's what happened. on a monday morning we called the huqqa to make a reservation, of course they didn't call after 5 times. so at night around 8 or 9pm we went to the cafe, and the doorman/secuirity guard asked if we have a reservation and i said no( because they didn't answer the phone, how can i make a reservation?!!) then he said the place is full go and come back after 1am. so i asked how can i make a reservation when you don't answer the phone, and he says no you have to come here before night and make a reservation and then leave and then come back at night at the time that you reserved your table !!!!! that is the most insane reservation system ever !!! and the best thing was in the middle of talking to the guy, he says " go , go we are full" and he went inside ! how rude and disrespectful you have to be to talk to a family that way !! horrible place, do not go there if you have any dignity !