a very disappointing visit for a repeat guest of 30 years. we arrived on time for our 6:30 reservation and i let the hostess know that the reservation was on open table under rick, lee, or leroy.
the hostess replied that no such reservation was made. i showed her the open table confirmation on my phone and she said it was not submitted, but a table would be available at 7:30, which we took.
meanwhile, open table contacted me stating that i had not honored my reservation. i responded with a summary of the events. when we went back, i showed the hostess the email exchange. she said she didn't know i was the rick on the reservation, as she had three other ricks... sure.
best part of the meal: the salad cart. the steaks were bland, only mashers and fingerling potatoes, no baked. a bland assortment of mixed vegetables.
after our order,, the waiter all but disappeared. we were served by bussers and helpers. the waiter didn't even show to present the bill.
no apologies, nothing. a table in a corner with a waiter who served us at his convenience. not worth it.