while there is little doubt that this brand is over-hyped, the taste and variety of ice cream served here does not live up to the hype. i have had tastier and far more exotic flavours at cream & fudge.
if i also consider gealto places like freezilicious & gelato italiano,haagendazs is not even in the same league. if you want good old fashioned ice creams, swensen's does it better. even packaged ice creams like london diary do a better job at making ice creams, when compared tohaagendazs.
so, yeah, this place is way over-priced, especially considering their attitude and poorly trained staff. and, yeah, their coffee is pretty average too.