it sucks when you look forward to some good pizza and it ends up being crappy. i hope this gets strech's attention !!!. i have been to your crossroads grinders at least 60 times, and it's always been great. today, 3-16-15, not so much.
i arrived around 3:50 pm, and sat in a booth across from the pizza ovens and was greeted by a guy who took my order for a beer and a pizza, and immediately asked me to close out my tab because he was leaving. i assume because he wanted a tip. i found this to be annoying and he was kind of a douche bag when i seemed taken aback.
while i waited for my pizza a really nice gal, that i've seen there often when i visit asked me if i wanted and got me a second pint. after a while i saw and heard the cook yell over to a guy who seemed lost to check the pizza in the oven. and he said is it crispy around the edges, the guy said yes, and the cook said take it out. i paid attention because i believed it might be mine. the guy behind the counter fumbled taking it out, and it sat there on the counter for around 10 minutes, i know, because i still thought it might be mine. the cook was busy talking with another guy by the front door, and never did check the pizza. again after about 10 minutes or so, i guess my new waiter asked about the pizza, so the two figured they should do something with it. my waiter then carried it to the back of the store before bringing it back to me.
i have had and or took a pizza home with me on nearly every visit before and they have always been great. as a matter of fact i have made it a habit that when ever i'm in the crossroads district to stop and eat or at least take a pizza home. this pizza sucked, it was still kinda warm, but soggy, very little sauce and was not what i'm used too. i was very disappointed in both the service and the food. no body ever asked me how things were, like they normally do. i don't want anything but to let you know of my disappointment so as the problems can be fixed. i'm not sure i will be in a hurry to return. it also occurs to me that the folks in the booth next to me were not real happy with theirfoodeither.
thanks