worst service - ever!!!
yesterday my friend and i went to starbucks for our morning beverages. on our way home, we passed by giant chef burger and decided to stop for breakfast. when we sat down at the patio outside, our waitress informed us that we were not allowed to bring our drinks in. i moved them onto the floor and she left. i got a mug for my friend to pour some of his coffee in (i had finished my drink). when the waitress came back she informed us that she was going to charge us for a coffee because my friend wasn't supposed to drink his own coffee. i moved the coffee away and told her that i wouldn't pay for a coffee. she went into a long tirade about how she was going to get in trouble, how thebossvideo tapes them, etc. she said she was going to go get her boss. in the meantime, she brought our meals out and before we could start eating the "boss" (i think the owner) came over to us and the abuse began. in an arrogant and hostile voice, he reiterated the rule that no outside beverages were allowed on the premises. he was so rude. my friend said, "fine, we'll leave", and thebossgot verbally abusive. he called my friend names, pushed his chest into my friend and proceeded to follow us to my car. he said, "you wouldn't take your own liquor into a bar!" my friend said, "i don't drink" and thebossreplied, "well, you look like someone who drinks!" eventually some police came over to calm things down. he continued to swear and berate my friend with insults and vulgar language while we got in the car to leave. i have never encountered a restaurant employee who was so hostile and rude. and over a cup of coffee. of course we would never go back to this restaurant and don't recommend it - at all! thatbosswas a real jerk!