flippers pizzeria

seriously?. i was visiting from out of town and staying at a local hotel a mile from flippers so i put in a delivery order. i was quoted 45 min, it took an hour, ok fine. however, the driver dropped theorderoff downstairs and had the drink wrong. still no huge deal. i got back up to the room and it turned out they gave me someone else's pizza. i called and they apologized and said they'd get our a freshorderout asap and get the drink taken care of too. nope. about an hour later, another poor driver had been sent out without any idea what the story was, just to get it out fast. however, they had sent him out with the same wrong drink and the pizza was closer, but still not right. i called again and they refunded my money, which i appreciate, but getting theorderright the first (or second) time would have been so much better.

beware! lost order. beware, they lost ourorderfor delivery! after an hour of no delivery, called back only to find out they lost ourorderand it never got made! thanks flippers for making us wait all for nothing!

worst service ever 2nd time. i tried delivery from here once and it took over an hour. tried carry out tonight and i was over 40 minutes. part of myorderwas cold............part wrong. normally i give a place three strikes. but the rudeness of theordertaker counted as the third strike. i know that customer service has become of thing of the past, but think girls attitude of "i'm busy and don't want to hear what you have to say............was over the top. and the end for me

two hour delivery. i will start by saying, i had been to this flippers location a few years ago for carry-out and thought the pizza was good. that experience led me to plan for andorderdelivery on a saturday night.

i was on hold for a bit which made it clear they were busy. the delivery quote of one hour confirmed it. i didn't call to inquire about the status until an hour twenty had passed. i was told the pizza "just left" and given an apology. i called again twenty minutes later and told "it's leaving right now." when i called fifteen minutes later the manager took the line and after offering some apologies eventually got around to comping the order. the driver arrived right at the two hour mark.

the driver was very nice and apologetic and asked me to check the pizzas before he left. i was not surprised to find they were wrong. he offered to have them remade--i declined. it was nearly 10:00, my kids were falling asleep. he said he would have his manger call me and perhaps offer a credit or something (the pizzas were already comped). i tipped the kid and he was on his way. i never heard anything back from the manager.

the pizzas were pretty good. that was my experience the previous time as well, quite good, not great pizza. i really can't complain about the product, but it seems as if this flippers needs to get its delivery andorderaccuracy act together.

ran out of chicken wings and a bland meat pizza. ordered spicy chicken wings and a medium (12") all-meat pizza for delivery. they were out of chicken wings, so i substituted the boneless wings instead.

delivery took 45 minutes (which was on the long-end of the 30-45 minute estimate; less than 1 mile away from shop).

the dozen boneless wings were breaded and formed (nuggets) that seemed like they came directly out of a tyson bag, microwaved and mixed with some hot sauce. the hot sauce was good but too dry of breading crumbs left these unsatisfying.

the all-meat pizza includes a range of meats offered by flippers. i found the pie a bit tasteless considering all of the possible meats flavors. the standard crust is not too thin (you canorderthick if you prefer) and has just the right amount of crunch to it. the highlight of the pie was the meatballs (some submerged into the cheese, while others simply rolled on top).

total bill for the two items was about $26.