fitzrovia

great night!. had dinner for the first time atfitzrovialast night. the service was friendly and attentive, the atmosphere was lovely and the food was delicious! in particular the pork and prawn spring rolls and the pan fried snapper were fantastic! had a wonderful night and will definitely be going back!

worst service we have ever experienced!. when deciding where to to go for an enjoyable sat off for lunch a friend suggestedfitzroviaand as i hadnt been there for a while thought would be a great idea to enjoy the sunny day!
well i wish we had decided on our second choice of the grocery bar as at least we wouldnt have all left in a bad mood after being treated with such bad service!

we walked in to be told to wait for a table after about 10min the girl told us just to sit anywhere so we walked in and sat down after 15min of being seated we still werent acknowledged and i had to walk up to the counter to ask for some water and menus in which i was given a distasteful look by the man.

he proceeded to follow me to our table and threw down the menus and walked away still no water!

after another lengthy amount of time we were about to leave as the man (who we think was the owner or the manager at least) saw and came over to ask for our order. i asked a question about a menu item and he rolled his eyes as if it was a huge effort in which he said i guess we can do that for you. he was extremely grumpy and to be honest downright rude.

i wanted to leave by this stage and was really quite disturbed by such lack of customer service especially when there are a million other amazing cafes out there to choose from!

long story short in the end we received our meals in which they hadnt made the change i asked for by this stage i just gave up had a few mouthfuls.
my friends said their food was good but unfortunately for all of us because it was such a bad experience and the way we were treated as if it was a nuisance they had to be there working it left a bad taste in our mouths!
horrible horrible service!!!
there is a difference between busy and so not being able to give much attention to friendliness which is understandable when they are so busy but to be flat out rude in which he was is not ok.

this is one place we will never return to which is unfortunate as it used to be great!

this chic cafe on a busy strip at st kilda is such a gorgeous place to visit. with a european feel and pleasant atmosphere, we are always made to feel welcome here. subtly decorated with a light ambience the focus atfitzroviais on the food and service, both of which are impeccable.

we have wined and dined here on several occasions, and the meals have always been exceptional; but my most recent visit was for coffee and cake. they have a divine display of homemade cakes and pastries, and it's always so difficult to choose. however, you can be guaranteed that whatever you pick will be fresh and delicious, and that little bit naughty!! team that with perfect coffee, and it's plain to see thatfitzroviahas a loyal clientele that continue to return for very good reason.

for years now,fitzroviahas been a family favourite for brunch and for tourists visiting melbourne.fitzroviatakes the middle meal to a restaurant experience with attentive service, a full range of menu options and alcohol on the side, if one wishes it. not only that, but you can

our bad experience offitzroviastarted in our first interaction when the waitress refused to take our booking claiming they were booked out. she refused to check/review the bookings claiming she knew it was supposedly full. we walked in after 30 mins, waited for 15 mins hoping someone would attend to us. once seated, our coffee orders were taken. the waitress forgot to put through an order and we waited over 20 mins for a coffee to be served. we had waited over 40 mins for our mains to come out so we decided to check in with the staff. we were supposedly attended by the manager/ owner, who was extremely rude and told us we need to wait and it's totally normal on a "busy" sunday. he then further asked us if we wanted to argue and snatched the coffee glasses off. he also called me rude for complaining about bad service that i received. we understand that it was supposedly a busy day for them, but as a customer, we have every right to know how long our order will take. a friend on the table went in to just explain why we were angry about the situation, which the owner confused to embarrassment. we further spoke to a waitress who said she could do nothing about it as he was the owner.

having worked in hospitality for a few years myself, the first thing we are taught is to deal with customer complaints. i don't remember a single instance where the manager has yelled back at any customer, irrespective of how furious they were.

fitzrovia really needs to review the team. while the food is great, the owner is really disrespectful.

we posted a review on google reviews, to which the owner replied and mocked at us, instead of simply apologizing for the situation.

would never recommend this place to anyone mainly because of the downgrade treatment we got today.

i went tofitzroviawith my partner for my birthday. we arrived around 1.30ish and got a table for two. we placed our order and waited for around 25 minutes and one of the waitress came to our table to inform that my order just ran out and i need to change. we were pretty upset because 25 minutes is considered a long time to wait for a food, however i changed to another menu and wait longer. ( but at least she was polite and offered us coffee).

after another 25 minutes we complaint again and ask to talk to the manager to cancel our food. this waiter who claimed to be the manager was so rude and said "i just placed the order 15 minutes ago" which was not true because we keep track of the time. not long after, another waiter bring our food and we started to eat. the manager came back to our table and ask us "do you still want to cancel your order?" while we were eating our food which was super rude. then he turn around and said "what do you want me to do?". i feel like they are blaming  us for not being patience, but in my defence we were waiting for almost an hour to get our food and as a manager he should be able to make the situation better and not blaming the customer! this was the worst experience ever and i will never come back to this place!  i really do not understand howfitzroviagets so many great reviews.

today is a public holiday and the restaurant charged an extra 10% for service fees which i am ok to pay. but, with this service, really???????

i can only hope that the owner respond to all these bad reviews, and  not only the good ones. you seriously need to review your team especially" the manager". i really can't believe that's how a manager react to a situation!!!!

i went tofitzroviafor a work friend’s farewell lunch yesterday. we were able to order our food online so by the time we got to the venue the food was already on the table waiting for us. this is really useful for locals working on st kilda road. it can take a while to get tofitzroviaand by the time you order and eat you don’t have much time left in your hour break go return to work in time so this is definitely a good method!

i ordered the soy and mirin raw salmon salad bowl. delicious and so healthy! all my favourite things in one bowl and so happy it wasn’t overloaded with lettuce (thank you! other places would have loaded it up with lettuce and i’m really not a lettuce fan anyway!). the homemade kimchi was amazing as well! only thing i could have thought of adding was wasabi for the raw salmon. then it would have been perfect.

the male waiter (or was it a manager?) was very friendly! we got a bottle of champagne to share and he was good humoured, joking that he could put an espresso martini in a takeaway coffee cup to take back to the office 😂 we didn’t take him up on his offer but it was a good joke!

over all the experience was fun! good to see some personality in some of these restaurants near work nowadays!

best croissant ever with plentiful of hot homemade jam(best tasting jam might i add). 
yesterday i went and they were out of croissants. 
today i travelled there from the south eastern suburbs, 3 hours before my work started just so i could get tofitzroviawhen it opened just so i can get that bloody amazing croissant with jam. 
when i got there, i ordered the croissant and sat in. biggest disappointment! 
croissant was lovely but the jam was 1) not warm and 2) serving was about a teaspoon which was barely anything to fill my croissant. with an espresso, my meal came to $9.50. could anyone justify paying this amount for a simple croissant and espresso? i hardly think so.  i really do not understand how and whyfitzroviagets so many great reviews. overpriced and disappointing experience. needless to say, i will never, ever, ever come here again.

i have been a fan of original fitzrovia's chef/owner paul juson since 2010, loving to watch him and this team prepare food for us. time flies, team changed, this lovely cafe continues to produce both excellent food and great coffee. customer service is very nice and attentive. spring 2017, my experience atfitzroviaremains the same, hoping they keep continuing their good work for customers. highly recommended 👍

fitzrovia is a popular little provincial english, all-day dining spot on fitzroy street.

decked out with old typewriters, eclectically-stacked bookshelves and wooden crates of lemons, fennel and apples dotted about the place, it’s the perfect, homely spot to start the day. 

predominantly using all local produce, my scrambled eggs, smashed avocado with feta and bacon was on the top end of the sliding scale that can be scrambled eggs.fitzroviaalso has a cake display of the delicious variety. i bagged a raspberry, peach and ricotta slice for later.

alternatively, if you didn’t want to dine in, you can pick up afitzroviagourmet picnic hamper* full of goodies, for a picnic in the st kilda botanical gardens.

* unfortunately, this won’t suit the unorganised – you need to place the picnic hamper order withfitzroviaat least 24 hours in advance.

i can see why the truffled polenta chips are a bestseller at fitzrovia. they're amazingly crunchy on the outside and fluffy on the inside, with flavours of earthy truffle, cheese, and herbs meshing well with the maize. the rest of the menu is very appealing as well, and it's evident that great ingredients are used at this establishment with local produce labels being described. the sweet potato and caramelised onion fritters were delicious, though the outsides were very burnt. the combination of saganaki, eggs, and sautéed veggies was a good balance to the dish too. the winner offitzroviawas actually the interior decor for me, i love the attention to detail with the ornate fixtures at this cafe! be sure to keep your eyes peeled for the house baked goods out the front too... am looking forward to my next visit.

i recently organised a hen's event atfitzroviaand i have to say steven and the staff were fantastic!  they set up a room for flower crown making, where we had antipasto platters and cocktails to snack on during the process.  we had the set menu with choices out of 4 mains and desserts, which were cooked beautifully and well presented.  we all left very satisfied.  steven kept up with our drinks demands with a variety of cocktails, which were quite fun and refreshing.  i would highly recommendfitzroviafor any small functions as they are great with communication, ensured everything ran smoothly and the quality of the food and service was superb!

came here for a late (more lunchtime) breakfast for our first morning on a melbourne weekend.

watching all the staff rush around, there was no doubt thatfitzroviawas a very popular venue. after being seated in a rather quick but friendly manner, my mum and i perused the menu. i had already done my research and knew exactly what i wanted- persian baked eggs- and after much umming and aahing, mum settled on the smoked trout.

after two tasty cappuccinos, our breakfasts came out, and i am not ashamed to say there was some excited squealing at the sight that met us.

my persian baked eggs were jam packed with flavour - roasted capsicum, creamy feta, dukkah and deliciousness in one small skillet. the turkish pide was equally scrumptious, and an excellent way to soak up left over juices.

mum told me her meal was just as good, and she was pleasantly surprised to find that the soda bread was not crusty and impossible to cut as thick bread so often is, but soft and warm like a scone.

the only thing letting down the meals were the eggs were a bit runnier to how we usually like them, but that may just be personal preference.

if anyone is visiting st kilda, would definitely recommend this little cafe for a nice breakfast or brunch

visitedfitzroviathis past sunday for breakfast with friends. i've been previously but was keen to try the updated menu. i ordered the baked eggs with lamb sausage, green harrisa and peppers. it was good but not a standout, it was a little dry and could have used some more passata, also the eggs were over cooked and not runny. also the service was a little slow to start, they didn't have enough menus and all the drinks came out separate from one another. overall a nice feel for a cafe but i'll order something different if i go again.

dinner atfitzrovialast night with a large party ... we had a fixed-price menu with very good choices of entrees and mains , and all food intolerances catered for. every one of us ate a superb meal and enjoyed really nice house wines. the service was truly excellent. we were part of the restaurant but in a room divided by pillars. it worked perfectly and the atmosphere was excellent. we knew nothing about this restaurant but 21 people have gone away raving about it.