the ambience was great, small bar tables & chairs made for tight seating & dining, the menu had many unique choices, the prices moderate, the portions small, the staff horrible!! this place is incredibly popular thus busy. took forever to be seated, took forever to bring us water & menus, took forever to come back and take order, took forever to get food, and server never came back. we had to request our bill as we were leaving and felt no obligation to tip the poor service. with the menu being so vast (tons of tapas!!!), it would have been especially helpful to have a more attentive staff to help customers make recommendations and boost revenue! retraining the staff in customer service, menu knowledge, and time management could go a long way here.