okay, first time i tried their spicy dumplings changed my life. it’s one of those meals that you think about to snack on every now and then. i came here to eat something with my 3 year old son. i got a take away order, 2 large spicy dumplings. dan dannoodle, cucumber salad and non spicy chickennoodlesoup (for my son) we drove all the way back home ( we live in far west and drove all the way to mt eden)everything was perfect but the chickennoodlesoup. it had a chilli and spicy pickled cabbage. my poor son couldn’t have dinner, i rang the restaurant and explained how annoyed i was. they first apologised and asked me to send my details to get another for free. i gave my details in and 5 minutes later they called me and asked me the stupidest question. was it spicy oil or the pickled cabbage ? and i told them the cabbage was spicy and there was a big cut up chilli in the noodles. she started rambling on which felt like she was trying to justify their mistake to make me feel like i was in the wrong. she was so rude and ignored me, laughed on the phone, raised her voice, and when i asked her for her name she ignored my call she then answered another call and ignored me the whole time. ( just remember she called me) when she finally picked the phone back up i told her how rude that was and she was like “i’m still working you know” she was sarcastic with her answers and you could tell in the tone of her voice that she just didn’t give a toss anymore. i had enough and asked for the bosses number, i called the boss and he was the sweetest and nicest person. very customer friendly and amazing service. he refunded the whole meal and gave me vouchers and apologised so many times as well as thanking me for notifying what needs to be done in his restaurant. 100% what every boss should be like, a lot of people could learn a lot from him. the food is a 4, customer service especially from “clair” is a 1. boss’s customer care 5. so i rate this place a 3 just for the food and their boss. but they really need to work on customer service there. if it wasn’t for this restaurants boss i would rate it a 1 because of how unprofessional they were .