downstairs at the loft


İçinde "service" olan yorumlar
4
3.9
ryan
11 yıl önce
columbus
great atmosphere, decent food. really enjoyed the atmosphere andservicewas great. i ordered a red pepper goatcheese burger that by description sounded delicious but in actuality was extremely dry and underwhelming. will try something else next time and will definitely go back hope this was just a fluke.
0
rogue
2
11 yıl önce
columbus
dissatisfied customer. i recently went to this establishment on october 27, 2012 and received horrible customer service. i traveled from auburn, alabama to enjoy a nice meal with a friend only to be greeted as i walked in by a server dressed in "black face". the entire night i was very uncomfortable,and offended by this display. my confidant and i asked to speak to management about the situation and we were told by mr. jerraud that he could not take her off of the floor to wash her face of the offensive makeup, but he would, however, have taken her off the floor if her nose was running or she had a bloody nose. i then proceeded to ask the server if there was any other way she could have portrayed her costume without applying "black face" and i was met with a smug remark and smile in which she stated "i could have but i didn't." i was completely disrespected by a server, and management did absolutely nothing to aid offensive behavior taking place at this establishment. this establishment needs major improvement on customer service; customerservicein particular to african american patrons. this establishment does not care about the needs of it's 'ethnic' patrons. i will never return to this establishment again,and i will make it my mission to urge all others from auburn university to not dine here as well.
0
lora
5
12 yıl önce
columbus
wonderful as always. we were back to the loft to celebrate 4 birthdays (including mine) and an anniversary. they food was excellent!! the staff could not have been nicer. gina made certain that we were well taken care of! still my favorite restaurant in columbus! not sure about the complaints about the prices. most entrees are $15 - $20. the specials are more expensive. still the best value for the money that i have found in columbus. we always go early to avoid the rush! obviously, i am not the only person that has discovered this gem of a restaurant as they are always busy.


-----03 oct, 2011-----

large group, excellent food and service.. we had ~20 people as we were celebrating a birthday. they did a great job setting up the back room with the seating in a horseshoe pattern. the food was wonderful and paul was a supurb server. we went as soon as they opened. this is our favorite place to eat for 'special occassion' dining as it is a little more expensive than a lot of restaurants. however, i expect to pay more for the quality of food andserviceat the loft. i had a groupon and tried buckhead bar and grille and was so dissapointed in the experience. over $100 for a meal for 2 with i drink and 1 dessert. nothing has beat the loft in my columbus dining experiences!!


-----13 aug, 2011-----

excellent as always. we went back to the loft and took 3 friends to celebrate a birthday. we always go early before they get crowded. we have never had a bad dining experience there. my husband love the fish because it is always cooked properly and never overcooked. i had the lobster ravioli which was very tasty however the shrimp were a little salty. the homemade chips and onion dip are very tasty. the manager (gina) remembered us from previous visits. i discussed the shrimp with her and, hopefully, it will be addressed. that is the only issue that i have ever had with anything that i've had there. we don't go as often as other places as it is a little pricier than other places. however, we will continue to dine there for special occasions. we also tried buckhead bar and grill and that was way overpriced for the quality and selection. since we have a group that regularly goes out every week, we can't afford the loft every week but it is a favorite for special occasions. the loft is worth the price for the quality and quantity of the food. oh, try the chocolate lava cake for dessert. yummy!! i wonder if the people that have had problems and bad dining experiences are going when they are at capacity when more problems are likely to occur


-----25 sep, 2010-----

best food in columbus. we went here for the 3rd time with a group of ~ 16 people. theservicewas wonderful. the food was fantastic! still my favorite restaurant. we will be going back!


-----10 jul, 2010-----

excellent. this restaurant had the best food of anywhere that i have eaten in columbus. there were 5 of us dining together. we had tempura mushrooms, buffalo wings, cajun crab and shrimp and shrimp tacos as appetizers. for entrees, we had the grilled salmon & artichokes, herb crusted pork chop (x 2), the grouper & crab cake special and a shrimp and pasta. we tasted each other's and everything was wonderful. our waiter was great, offered advice when asked and made sure we had beverage refills. our food was delivered promptly but we didn't feel rushed. the loft is in the midst of updating their menu. we will definitively return. i cannot say enough good things about the food and the service. the manager was visiting tables, introducing herself and making sure everyone was enjoying their dinner. we did not opt for dessert but we saw a huge piece of chocolate cake delivered to a neighboring table. i did a walk by the dessert cooler and they all looked great.

the menu attached here is the 'new' menu.
0
k.
5
12 yıl önce
columbus
pricey but delicious. the food here is very good but also very pricey!servicewas good and the waitress was very knowledgeable about the menu. the shrimp is one of their best entrees!
0
john
5
12 yıl önce
columbus
not bad, not good. downstairs at the loft has a good location and should be considered a great place, but seems to miss the mark. the food is hit-or-miss (and a bit high in pricefor the quality), theserviceis pleasant but can be less-than personable (sort of snooty), but the ambiance is great. i'll probably go there again, but i can't claim downstairs at the loft to be anything remarkable. maybe my next experience will be better.
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mary
5
13 yıl önce
columbus
it was very good. greatserviceand great food. you got a lot for your money.
0
paula
5
14 yıl önce
columbus
downstairs at the loft. great food and atmosphere. went on a wednesday very busy butservicewas speedy and polite..the special with the fish and cracked crab leg on top was excellent.!!
0
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