donovan’s steak and chop house

brutal on your birthday. we used to like going to donovans and visited 3-4 x per year, the food was great and the service always was good.
the food has taken a step back and the service is pathetic. first we got seated at the same time as the three othertablesadjacent to us and didnt get a drink order for 15 minutes. (bad planning manager, shoulda spread thetablesto different servers!). once we were ready to order, the waitress insisted on giving us the same dramatic speech on how wonderful our experience was going to be and we had already heard it at thetablesright next to us. the food was average when it finally came 45 minutes later and they forgot the birthday dessert we had pre arranged the week before. the manager on saturdays clearly has no leash to do anything you would see at a fine restaurant when something goes wrong. donovans had a great opportunity to take over the camelback market now that mortons and ruth's chris have closed, but with this kind of product, they wont be far behind those two. back to maestros, flemings or mortons in kierland. donovans is a big zero.

horrible experience!. dined there for an anniversary and will never go back! we eat regularly at steakhouses and have eaten at both local steakhouses and chains across the country and this was the absolute worst. there were 7tablesthere including us. the service was non existent. other than the horrible service, the food was just as bad. you can eat better food at a hospital cafeteria and that is not an exaggeration. three of us ordered filets, all were ordered to be cooked medium well and came out burnt, charred and dry. the sides lacked flavor and seasoning. they claim they take pride in not charging for sides but the steaks are priced at $60 and up. refills are not included either. to sum it all up.....everything was very disappointing from the service to the food to the restaurant atmosphere itself. please don't waste your money, especially that it will cost well over $150 for a couple.