let down by the food. i'm so disappointed that the food at deckhouse let down our whole experience. we had made a brunch reservation for six but two friends joined us at the last minute. thestaffwere very accommodating and quickly added an extra table to our reserved table to seat the eight of us. waitstaffwere friendly greeting us with a smile as we walked to our table. water was promptly poured into each of our glasses (though i must say some glasses looked less clean than others!). our drink orders were taken, our menu queries answered knowledgeably, and the waiter was very patient while we decided on our orders. all in all, up until this point the experience was fantastic. not to mention we were seated close to the window and had amazing water views. the drinks came out about ten minutes before the food but we didn't mind too much as we slowly sipped on our coffees and juices while happily chatting away until the food arrived. when the food was placed in front of us it looked delicious and the portions were very generous. six of us had ordered either eggs benedict or eggs florentine and all were uniformly presented. it was upon trying to eat the food that things went downhill. the sourdough was way overdone, the eggs were way overdone (hard boiled as opposed to poached!), and the hollandaise was more of a paste than a creamy sauce! trying to get a knife through the toasted sourdough was near impossible. crusts went flying all across the table! a few of us decided to forgo the knife and fork and use hands instead. our teeth did not appreciate the experience! i mean, the toast wasn't burnt it was just rock hard!! the flavours of the food were actually nice (once you managed to take a bite!) but it was nowhere near the quality you would expect to be presented with at a cafe. you could forgive them for overdoing maybe one or two plates, but all six?! as lovely as the atmosphere and views were at deckhouse cafe, i don't think it makes up for the food. if i were to go back (unlikely) i would steer clear of anything with toast and opt for pancakes instead!