we entered the restaurant at around 17.00 and gave our order (a pizza, pasta, and two glasses of wine) at approximately 17.15 (the official time was 17.00). we waited for 20 minutes and asked if everything was okay with the order. at 17.52, we asked again after seeing that people who ordered 15-20 minutes after we did, started eating their emails. they said it was coming, and then at around 18.00, we canceled our order. we then waited for ten more minutes for the check. at 18.15, we left the restaurant hungry after waiting for an hour for two glasses of wines. sadly, we paid even for a bottle of water. they did not provide any explanation and apology and do anything to compensate—very disappointing. i am not recommending the restaurant to those who want to enjoy italian cuisine on saturday evening.