slow drinks service, amazing food and views.. i booked a reservation for 3 on a monday night. i had had drinks at the bar on the lower level on the saturday night previously and had a fantastic night that we decided to come back for dinner one night. the restaurant and views are spectacular. views of the opera house and the harbour bridge. quick tip: when you phone for your reservation, ask if there is a cruise ship docked. if there is, your view will be somewhat blocked.
upon viewing the menu we ordered our drinks and food and sat and waited for our drinks. and waited. and waited. and waited. and waited. and then watched 2 of our 3 drinks get poured and sit on the bartop. after another 5 minutes or so of gazing at the amazing harbour view we still didn't have our drinks. getting thirsty, i went to the bar and ordered a whisky on the rocks and asked if we were getting all 3 of our drinks soon. the bartender said it will be over soon and apologised for the wait. i drank my whisky at the dinner table and watched as she made the 3rd drink andplaceit next to the other 2 drinks. we watched and waited for one of the friendly waitresses to bring our drinks over. and we waited. and waited. one of my guests got the drinks from the bar and bought them to the table as we were a thirsty bunch. i made a complaint to the manager and she said she would look into it. i was told there was a function on for 20 people and that the service may be a bit slow due to this.
our food got to the table without a drama and it was amazing and delicious! we ordered 2 serves of the beef fillet medium rare and 1 serve of the pork belly. the beef was tender and tasty and the pork belly was melt-in-your-mouth delicious. one of the beef fillets was cooked a little too rare for one of the guests, so we shared it amongst the others - i prefer my steak rare and it was cooked perfectly for me. i cannot fault the food at all, props to the chef.
after speaking to the manager about our slow start, she compensated 2 of our drinks. i didn't want any compensation, i was just a little disappointed that such a fantastic venue and restaurant was falling just that little bit behind with service & just wanted to make the manager aware so it doesn't happen to other guests - especially on a slow monday night. other than the slow start, the drinks, food, waitresses, bartender and manager were delightful and friendly.
i would definitely come back next time i am in sydney.