what happened?. so, truly, i used to love this place. bought my coffee there, loved the usual guy working behind the counter, and was willing to wait in the long line, but lately, there's been a new guy behind the counter on monday afternoons, who would be described as surly at best. seriously, this man is rude, unhelpful, and obviously hates being in the service industry. this has caused me to begin buying my whole beans atstarbucks(gasp!) or caribou and spend my time on the square at any other establishment. truly, everyone, find another place....sad but true....