cool beans coffee roasters

... this week i would like to introduce you to a coffee shop in marietta square calledcoolbeans coffeeroasters . atmosphere- i stopped intocoolbeans on a sunday evening and the place was buzzing with noise and people. the shop is on the smaller side and is made of mainly café tables and chairs, with a few added cozy, cushiony chairs that when used, places you right in the middle of the ordering line...awkward. there were some older couples, a group of friends playing a card game, lots of teenagers, and some college kids studying in a corner nook decorated with a mural of van gogh’s starry night. the baristas were scurrying around behind the espresso bar and yelling out drinks over the loud rock music that was playing.  the card-playing group kept spontaneously yelling out “bs!” to go along with their game. people were coming and going, carefully maneuvering around each other and furniture in the slightly-cramped space. the atmosphere was all-too rambunctious to concentrate on my book and the outdoor patio seating wasn't an option due to the freezing january temperature, so i just sat back and enjoyed my drink and the art for sale adorning the walls.  overall, the shop was a little too hectic and hippy/grungy for my taste.  

condescending attitude. placed on order online on dec 11th. when i did not receive it by the 18th i went back on line to check with no luck. i then called the store. a gentleman said he would check and get back to me in 5 minutes. one day later no response. i tried calling back 28 times and got a busy signal. i sent an email and receive a very condescending response from the owner chastising me for calling the store. the acknowledgement email i received fromcoolbean coffee directed me to check the website or call the store to follow up on my order. it also said i would receive an email when it shipped, which i did not get. he said my order shipped on the 13th.
he said he would check for a tracking number. did not get a tracking number. when i told him i would file a complaint with paypal he agreed to refund my money. i received a notice saturday of a certified package from the post office. it was the coffee which was shipped on the 20th. when i talked with the owner and told him he offer to come get the coffee but would not agree to refund my purchase price in cash. i have no reason to trust a company will issue a refund when they are not honest about shipping a product and repeatedly take no responsibility for their actions. therefore, i declined to return the coffee and will not do business withcoolbean again.

great atmosphere. what's really going for this place is it's awesome atmosphere. eclectic art hanging on the walls,cooltables and comfy couches along with study nooks give this place a unique environment that is both modern and inviting at the same time. it's a little disappointing that there isn't more on the menu in the way of food. it'd be nice to see some more pastries or breads to go with the coffee. despite this, the coffee is fantastic. really acoolhangout.

fabulous iced latte. i was skeptical when my husband offered to buy me an iced latte atcoolbeans in marietta. i hastily told him i only like starbucks. but as we drew near the shop it smelled so i good i said i'd give it a try. to my utter delight my iced latte was absolutely delicious! i'm hooked now. it was better than starbucks with a really bold flavor which i love. i might add i drink decaf lattes and for anyone who does and also enjoys the stong flavor of espresso, this is the place to go.

cool beans is my cheers. i absolutely love this place. i have been waking up to a cup of deliciouscoolbeans espresso served by some of the friendliest people in marietta for nearly 2 years now. their espresso is the best i've found this side of the atlantic (i was introduced to espresso in italy, so the bar was set pretty high...).

the bariste atcoolbeans really know what they are doing. the shots they pull are the proper viscosity and have a beautiful thick crema on top...yum! the starbucks and caribou wanna-bes press a button and create a cup of dirty water for you.coolbeans bariste grind the in-house roasted espresso beans to order (they even adjust the grind periodically throughout the day to account for the effects of humidity and temperature fluctuations). they carefully tamp the grounds and brew to create the perfect shot (or in my case, the perfect 4 shots) of espresso. sure, the process may take minute or two longer than the corporate drive-thru "cafes", but thecoolbeans product is definitely worth the wait. it is absolutely fabulous.

not only is the product worth the trip, the atmosphere is warm, friendly, and inviting. i have met so many wonderful people there (both employees and customers alike). i look forward to my visits in the morning on my way to work. no matter what mood i'm in when i arrive, i always leave happy. (by the way, my co-workers thank you for that,coolbeans. :-d)

it's nice to have a place in marietta where i can honestly say "everyone knows my name."

oh,coolbeans. how i love thee.. i've been coming tocoolbeans for years. it's like my sanctuary of sorts. the atmosphere is amazing, and it's my favorite place to hang out and write or work. there are a ton of regulars who feel the same way, and many of us freelancers/work from home people use it as our office.

the coffee is amazing. they roast their own coffee! it tastes way better than starbucks, and the atmosphere is way better, too. it feels a lot more like a community, it's unique, and it's just acoolplace to hang out -- whether you're on a date, working, in a study group, or writing a poem.

i don't know what all these "the staff is unfriendly" reviews are about. in the almost ten years i've been hanging out atcoolbeans, the staff has always been very friendly, unique, and polite. the new guys are no exception. if you want awesome latte art and to listen to amazing music, come when chad is working!

they are supportive of local music and art, too, which is always great. when are you going to be able to pick up free local music in starbucks?

a good coffee shop in it's own right, but the real reason i lovecoolbeans is the selection of fresh roasted whole beans. if you like coffee at least a little bit, do yourself a favor: forsake grocery store coffee forever and buy your beans here. except for the kona, it's not much more expensive, and the quality is unbeatable.