great food, terrible service. coalhouse's pizza, beer and all around atmosphere are excellent. i've only been in the restaurant itself once, and it took forever to get anything done. i chalk that one up to it being a very busy night, and was willing to overlook it considering the pizza, wings and ribs were all really good.
that said, i've tried to take delivery a number of times, only to be told that delivery service isn't available several times. if they cannot offer delivery reliably, don't offer it all and make it a pick up service only. both times we've actually taken delivery, it took forever...which seems to mirror the service we received in the restaurant. great food, wonderful beer selections, hobbled by so-so service or rather, no service...it's now a theme.
all together, i really appreciate the quality of the food but it's moving down my list as the firstplacethat comes to mind.