great food, terrible service. coalhouse's pizza,beerand all around atmosphere are excellent. i've only been in the restaurant itself once, and it took forever to get anything done. i chalk that one up to it being a very busy night, and was willing to overlook it considering the pizza, wings and ribs were all really good.
that said, i've tried to take delivery a number of times, only to be told that delivery service isn't available several times. if they cannot offer delivery reliably, don't offer it all and make it a pick up service only. both times we've actually taken delivery, it took forever...which seems to mirror the service we received in the restaurant. great food, wonderfulbeerselections, hobbled by so-so service or rather, no service...it's now a theme.
all together, i really appreciate the quality of the food but it's moving down my list as the first place that comes to mind.