citizens kitchen and bar

solid place to grab a bite at mandalay bay. there is nothing fancy about the menu, or the restaurant, but, it's a nice little spot if you're in the mandalay bay and in need of a good meal. we ate there twice, once for breakfast, once for lunch, and were satisfied both times.

i had the turkey club for lunch, it was huge, with a side of fries. ingredients were fresh, bread had a nice crunch. fries were solid, not mind blowing, but, i wasn't expecting them to be.

for breakfast i had their "famous" bacon, egg, and cheese sandwich. it says it comes on a ny style kaiser roll, it was just a kaiser-like hamburger bun. other than that, the sandwich was great. eggs were cooked perfectly, bacon was crispy and the home fries were actually my favorite part of the dish.

they also have a deli counter stocked with fresh made sandwiches, donuts, and other desserts for you to grab and go if you're in a hurry.

prices are on par for what you should expect in a casinorestaurant(not cheap), but, the portions were large and our party of 4 left satisfied with both our meals there. service was excellent both times, our servers were very attentive and friendly.

thisrestaurantis inside mandalay bay resort. it's opened for 24 hrs. it got nice options for food but fish & chips are best here. other chicken options are also good.

at citizens, i received one of the worst services ever. food was great but the person who helped me and my girlfriends was so rude. she helped us two days in a row. 1st day, i figured she was having a bad day. but then the 2nd day she dared to call me the c*** word and my friends the b**** word. when i confronted her she said she did not mean it in a rude way. how can you not mean it in a rude way!? i know my friends can get a little rowdy but that's no excuse to treat me that way. we were there yesterday. it was my last day in las vegas for my bridal shower, and it was awful. she couldn't even answer my questions about the menu. couldn't even fully enjoy my food. i am not one to write reviews, but this is something that had to be shared. she didn't even give me her name when i asked her. i had to ask one of the other girls. her name was jessica, i couldn't wait for a manager since we had to catch a flight back to new york that morning. but this needs to be heard and i hope therestaurantdoes something about it. i will not be disrespected like that with no consequence.

opens late. if you find yourself hungry and citizens is the onlyrestaurantopens after midnight in mandalay bay, it is not a bad place. we missed our dinner reservation at elsewhere because the show ran longer than expected, we ended up at citizens.
two of us shared a turkey burger and a lobster roll, in fact, they're pretty good for what they were. service was spotty but still attentive.

horrible service and "ok" food. my daughters and i ate at citizen kitchen and bar after leaving the shark reef. there was not wait; we were seated immediately, which means therestaurantwas not packed. after receiving our dinner, we saw our waiter twice and that was after i had to hunt him down and almost scream across therestaurantto get a refill. he brought the refill when he brought the bill... after we were finished eating. then, i had to hunt him down again to get to-go boxes. horrible service!! but, it could be because we were black; i saw our waiter checking with the other tables more frequently and the patrons at the other tables happened to be white. so, if you're a minority... get your food to go or plan on having to chase down your waiter for below average service :-)